logo

SimonDress
Questions & Answers

24 reviews

Here’s what buyers have asked with answers from SimonDress staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

Is it a real designer dress or repilica?

Answer:
It is replica copy and cheap fabric not what you order and sequins not diamonte as promised they say ordered in lace up or zip they can only do zip! They are terrible
By Hea W., over a year old
See more answers (2)
Question:

I ordered and paid for a wedding dress about 2 years ago - the wrong one was sent (ours went to the US). We NEVER received a refund or the dress that was promised - the original "wrong" dress was dirty inside and had unfinished seams - really bad quality. Unfortunately I paid by cash transfer so I had no come back - are you going to do the decent thing and pay us back our hard earned cash? The dress cost GBP £250.

Question:

Two years ago I ordered a wedding dress - the wrong one was sent and "my one" was sent to a customer in the US - the one sent was dirty and badly made... I was not offered a refund but a different dress to be sent - nothing has arrived. I am going to put some really bad feedback on here if I don't hear back - its been left so long because my husband has been critically ill - now I'm back on the case. Your response will be appreciated

Question:

I am interested in the Martina LIana 685 and wonder do you use the same crepe fabric of the designer and if not what do you use. Thank you

Question:

Return policy

Have a question?
Ask to get answers from the SimonDress staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?