Miss A Questions & Answers

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Here’s what consumers have asked with answers from Miss A staff and previous consumers.

34 questions answered
21% answered in 1 day
Question:

Answer:

Hi there Jasmine! So sorry about that! When you order it will be in USD on our website, but reflected in your country's currency when taken out of your account after placing the order :)

By ShopMissA R.,
Question:

Were are the cosmetics manufactured? what country are they from

Answer:

Hey Tina! A lot of the products we sell we get from companies based out of California and China :)

By ShopMissA R.,
Question:

Do you guys re stalk any of your studio makeup brushes? if so... when?

Answer:

Hey Raegen! We plan on restocking the Brushes soon! Stay tuned as we will announce on our Insta page :)

By ShopMissA R.,
Question:

Do shopmissa deliver to india?

Answer:

They ship internationally

By A A.
Question:

I ordered a package spent about $20. usps said they delivered but i still dont have my items. it isn't at the post office or my apartment office. what is the next step to getting a refund for my items that i never received?

Answer:

Check the website or email them... they are also active on their facebook... also, check to see if the address was correct

By A A.
Question:

Is this makeup coming from china, and is it safe, because i have been reading a lot about toxic make up coming from china.

Answer:

It's is 100% not toxic. This website buys makeup products from other beauty stores and sells them for $1

By Brooklyn S.
Question:

I put in my cc information and each time i got a notification telling me that it did not process. then, i see that i have 2 charges on one of my cards for my cart, even though the order was not processed. i can't cancel because no orders have been placed. please help i am going to cry because i used multiple cards and i cant afford to lose like $60 when i only bought $16 worth of stuff.

Answer:

Try contacting them but I can tell you their customer service is not the best. Contact your bank and talk to them as well

By Dee J.
Question:

My order is not come yet

Answer:

Did you select standard or expedited shipping. Standard takes 8-11 days usually.

By Holly P.
Question:

How big are the makeup powders like bronzer?

Answer:

Depends on the brand itself. The blush I ordered came in a compact about the size of a Covergirl pressed powder compact.

By Holly P.
Question:

How much is shipping to uk?

Answer:

I guess the same as to shipping to Spain, 9.95 $. You can check it by clicking checkout and select your country. It will show how much it is.

By Celia F.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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