ShoesPie Questions & Answers

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Here’s what consumers have asked with answers from ShoesPie staff and previous consumers.

112 questions answered
29% answered in 1 day
Question:

What is their return policy

Answer:

Hello, You can know the return policy via this link: https://www.shoespie.com/help/1online-Return-Or-Exchange-243.html

By Shoespie R.,
Question:

How difficult is it to return shoe because you either don't like the fit or quality?

Answer:

Hi, Thanks for your question here. You cold find our return policy here: https://www.shoespie.com/help/1online-Return-Or-Exchange-243.html Any problems, please send email to reviews@shoespie.com. Thanks for your cooperation.

By Shoespie R.,
Question:

Why don't they disclose the designer or height? my size varies based on designer. what is the return policy?

Answer:

Dear customer, Thanks for your question and so happy to help you. Each of our items has its size chart which you can match according to your height. And you can know the return policy via this link: https://www.shoespie.com/help/1online-Return-Or-Exchange-243.html Thanks for you cooperation. Have a nice day! Shoespie

By Shoespie R.,
Question:

What is the return address in usa

Answer:

Dear customer, Thanks for sharing your shopping experience with us and we're so sorry for the inconvenience brought to you. Could you please tell me your order number so that I can check the details for you? Any problems, please send email to reviews@shoespie.com. Thanks for your cooperation. Best regards, Shoespie team

By Shoespie R.,
Question:

I need green shoes to wear size 9.5

Answer:

Dear friend, Thanks for your question to us and we're so happy to help you. If you love any items on our website, you can just place an order and we'll do our best to satisfy you. Thank you. Our website: www.shoespie.com Nice day! Shoespie

By Shoespie R.,
Question:

Answer:

DON'T BUY ANYTHING FROM THEM B/C THEY TAKE YOUR MONEY & U NEVER GET UR ORDER!

By Alicia T.
Question:

Answer:

Dear customer, Thanks for your question to us and our customer service will check your order details as quick as possible. Thanks for your patience. Shoespie

By Shoespie R.,
Question:

I ordered shoes last week and i have not received any shipping information i have no clue when the shoes are supposed to arrive my order number is 1074304

Answer:

Dear customer, Thanks for your email to us and we're so sorry for the inconvenience brought to you. Our customer service will check your order details and email you as soon as possible. Thanks for your patience. Shoespie

By Shoespie R.,
Question:

I ordered a pair of boots for my wife......have no shipping information

Answer:

Dear customer, Thanks for sharing your shopping experience with us and we're so sorry for the inconvenience brought to you. Could you please tell me your order number so that I can check the details for you? Any problems, please send email to reviews@shoespie.com. Thanks for your cooperation. Best regards, Shoespie team

By Shoespie R.,
Question:

Answer:

Hi, thanks for your question to us and we're so happy to help you. Our company is located in China. If you want to make order on our website, just feel free to do that and we'll do our best to serve you. Thank you. Best regards, Shoespie team

By Shoespie R.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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