ShoesPie Questions & Answers

Here’s what consumers have asked with answers from ShoesPie staff and previous consumers.

112 questions answered

29% answered in 1 day

Question:

How long will it take to ship my order? How long will it take to ship my order?

Answer:

Hi, Thanks for your question here. The receiving time would be processing time plus shipping time. For the processing time of the item, you could see it on the product page. And for the shipping, super saving would be the slowest, which takes around 20 days maybe. The standard shipping would be 5-8 days and the fastest expedited shipping would be 3-5 days. Any other questions, you could also let us know at reviews@shoespie.com. Have a nice day.

By Shoespie R., over a year old

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Question:

Do you guys ship to south africa Do you guys ship to south africa

Answer:

Dear friend, Thanks for your question to us. Yes, we can ship to South Africa. Everyday, many customers from South Africa are going shopping on our website and they are so satisfied with our products and service. If you also enjoy, just feel free shopping here. Thank you. Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

I ordered shoes three weeks ago and they still havenr shipped! i want a refund! i emailed on the site and received no reply please refund my money order #422822 I ordered shoes three weeks ago and they still havenr shipped! i want a refund! i emailed on the site and received no reply please refund my money order #422822

Answer:

Dear customer, In terms of your problem, our customer service will send you an email to deal with it, so please check out your mail box (email registered on our site), thanks. Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

I bet the company makes a ton of fake accounts to make fake reviews for their cheap shoes. major scammers stay far away... if there is any bad reviews that should be enough warning, because anyone can make a good comment for their company, but to have so many bad comments... that should tell you something... i notice all the responses to the bad comments are all the same messages and nothing seems solved... they should be reported and taken down for ripping so many ppl off and false advertising! should be ashamed of them selves for taking advantage of ppl! I bet the company makes a ton of fake accounts to make fake reviews for their cheap shoes. major scammers stay far away... if there is any bad reviews that should be enough warning, because anyone can make a good comment for their company, but to have so many bad comments... that should tell you something... i notice all the responses to the bad comments are all the same messages and nothing seems solved... they should be reported and taken down for ripping so many ppl off and false advertising! should be ashamed of them selves for taking advantage of ppl!

Answer:

Hello, Maybe there's something we really do not so well and we'd be so happy that you can give some advice. Could you please tell us your order number so that we can help you Best regards, Shoespie team

By Shoespie R., over a year old

Question:

My order number is 410489. i placed order on 19th january and paid $80 us for expedited delivery. i ordered 8 pairs of shoes and have yet to receive anything. i have sent over 20 messages and called over 5 times and have still not received any answers. my order was $817 and i am extremely upset. i want a tracking number and the address that my shoes are being sent to. i have even sent more money to you people because i was told an item was out of stock and i had to replace with another pair. yet again i did this with faith that i would receive my shoes. where the hell are they? i demand answers now! my email rebecca@brancon.com.au phone 0417048108 postal address po box 133 toukley nsw 2263 tell me what is going on My order number is 410489. i placed order on 19th january and paid $80 us for expedited delivery. i ordered 8 pairs of shoes and have yet to receive anything. i have sent over 20 messages and called over 5 times and have still not received any answers. my order was $817 and i am extremely upset. i want a tracking number and the address that my shoes are being sent to. i have even sent more money to you people because i was told an item was out of stock and i had to replace with another pair. yet again i did this with faith that i would receive my shoes. where the hell are they? i demand answers now! my email rebecca@brancon.com.au phone 0417048108 postal address po box 133 toukley nsw 2263 tell me what is going on

Answer:

Dear customer, Thanks for your question here and we are so sorry the inconvenience we brought to you. Our customer service is deal with it now, so please wait a moment and then check your email box-rebecca@brancon.com.au you can know the latest details of your products. Thanks for your cooperation. Have a nice day. Best regards, Shoespie Team

By Shoespie R., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

ShoesPie Questions & Answers

How long will it take to ship my order? How long will it take to ship my order?

Do you guys ship to south africa Do you guys ship to south africa

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