Shoedazzle Questions & Answers

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it.Regarding our shipping time frame, once the order is completed online, there will be 1-2 business days of processing of the item(s) in the warehouse, we send a confirmation email within 24-48 hours. As soon as the item(s) is shipped out, we'll send another email along with the tracking number so you may track it from time to time. You will receive your order within 6-14 business days (standard shipping) and 2-3 business days (rush shipping) once the item is shipped out.

¡Hola! Esto es del equipo ShoeDazzle. Sabemos que esta pregunta se planteó hace más de un año, pero nos gustaría abordarla. Con respecto a nuestro plazo de envío, una vez que el pedido se completa en línea, habrá de 1 a 2 días hábiles después del procesamiento de los artículos en el almacén; enviamos un correo electrónico de confirmación dentro de las 24 a 48 horas. Tan pronto como se envíen los artículos, le enviaremos otro correo electrónico junto con el número de seguimiento para que pueda realizar un seguimiento de vez en cuando. Recibirá su pedido dentro de 6 a 14 días hábiles (envío estándar) y de 2 a 3 días hábiles (envío urgente) una vez que se envíe el artículo. ​

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can contact our Member Services team to request for a refund and cancel your VIP membership.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Regarding our shipping time frame, once the order is completed online, there will be 1-2 business days of processing of the item(s) in the warehouse, we send a confirmation email within 24-48 hours. As soon as the item(s) is shipped out, we'll send another email along with the tracking number so you may track it from time to time. You will receive your order within 6-14 business days (standard shipping) and 2-3 business days (rush shipping) once the item is shipped out.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You will only be charged for your order during your purchase. The monthly credit starts the next month.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We always have a special discount as a VIP welcome offer and the $10 for a pair of shoes is one of them. However, it does also activate a monthly membership, as explained during checkout. Our membership charges $49.95 a month which can be redeemed for any bundle or single item on site up to $80 VIP price and expires after 12 months from the time it was added to your account.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can cancel your VIP membership anytime. Just simply contact our Member Services Team. We're available 24/7 by phone at 1-888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You will be charged for the monthly credit if you do not skip the month and if you are still a VIP member during the billing period.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Our system accepts major credit, debit cards, and Paypal on your purchase.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We encourage you to contact our Member Services Team to verify the transaction. We're available 24/7 by phone at 1-888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.