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Shilla Questions & Answers

352 reviews
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Here’s what consumers have asked with answers from Shilla staff and previous consumers.

23 questions answered
17% answered in 1 day
Question:

They won't refund my money

Answer:

If have any problem, please contact our e-mail, we will help you try my best, thanks!

By Shilla S.,
Question:

Is this site safe and legal,? are items in good condition when you receive. how much and how long to post dress to ireland?

Answer:

Please do not worried this, our site is safe and legal, the dress on shilla is very cheap, because we have our factory, and rush order needs 11-13 working days, standard order needs 15-20 working days! Thanks!

By Shilla S.,
Question:

If i find a picture of a dress online and i want it to be made can i?

Answer:

Yeah, you can, because the dress in our website is made to order, we can made according to your demands, you can upload picture to our website, thanks!

By Shilla S.,
Question:

Does anyone know if this company has been taken down?? i sure hope they have.

Question:

My wedding dress came today it is not the one i ordered very upset and dissappointed completely the wrong dress was in a small package not a box

Question:

Question:

What is the address to return dress to ?? does anyone know please

Question:

If i ordered a custom dress on june 25th, when should it come? its shipping to ireland

Question:

Hi i ordered a black long dress yesterday from shillas and today only read the reviews, it has given me the shivers to read them all. so many people are unhappy with their clothing! shillas please please let me know that my dress will be as i ordered it. it is for a very very special occasion and it will break my heart if the dress is not as ordered. so so worried now!! barbara welsh

Question:

Hello, shillas wed dress code-1640890.html or dress code-1540886.html i very much like the 2 dresses with above numbers. if i order one of them what's the earliest you could do it? my wedding party is in another country in 2 months but i like one of your dresses for my registrar ceremony in enfield. it's on 4th april 2017. i have a very short time i know but i would be sooo happy if you are able to get it to me by the latest 1st april. i'm petite built, size 14 and 5 foot 2" short. could you please advice asap. thank you and kind regards yasmin,

Can’t see your question? Ask to get answers from the Shilla staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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