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Sheplers Questions & Answers
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Here’s what consumers have asked with answers from Sheplers staff and previous consumers.
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Question:
Been a sheplers customer for a few decades... never needed to return a single item until today. just noticed that sheplers unlike their competitors, charges you shipping when they or their suppliers make a mistake. won't be spending any more money at sheplers. no wonder the wranglers were 1/2 price. wouldn't it be less expensive to just treat people right?
Question:
I was charged & received 2 stetson hats, how do i return one of the hats for my refund.
Question:
Your return policy sucks- high shipping in the first place and then even more and you call it "small" for a return. no more business from me.
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How long does shipping take?
What is the return policy?
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