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SHEIN Questions & Answers
4,852
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Here’s what consumers have asked with answers from SHEIN staff and previous consumers.
305
questions answered
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Question:
Where are these clothes shipping from? i really want this multicolor vintage print maxi dress but i'm so worried to order it because of some of the reviews.
Question:
My tracking number can't be found when i type it into any shipping company.
Question:
"where is my order?" i purchased items from shein last may28,2016. it says the package has been delivered last june4 by usps but i havent found it anywhere. requesting for assistance please! tracking number is 74899992140426179718. -jm
Question:
I am so frustrated. i have two orders that i have been waiting on since may 15 and they still have not shipped. i have a tracking number but all it says is that a label has been created and that anticipated shipping date is still "pending". but it's been pending since they created the label over a week ago! i am afraid this is a scam and i'm never gonna get the items i purchased. not to mention, i am going out of town for a bachelorette party in three days and ordered these clothes specifically for the trip. i am so mad! it said i would get the close in 4-7 days and it's been 16 days!
Question:
Are my items going to be arriving soon? i have waited almost 3 weeks! beginning to think this is a scam
Question:
Why am i not seeing the discount taken off it says 40% off order but the full price was paid
Question:
Received my package w/o a receipt. how do i return the item?
Question:
Judging from the reviews i am concerned about shipping. if i placed an order may 17th, will i receive it by june 16th? i need for a vacation.
Question:
A part of my order was a bikini which i had paid for, for it to be now saying its out of stock, when will get my refund?
Question:
I was surprised at the jewerly great price. the order on april 30 just got shipped after i wrote i did not know it came from the country china. when i checked it was enroute to america. next day it had not left the airport in china. then i got a okay and now the airport hasto pass it and i passed. my question remains will i ever receive my product selection. i hope when it arrive i like it. alas one item is still processing out of five. what is going on with this order of mine.
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