So basically I got a message from them saying that one of my items was out of stock, do they still send me the other items or they wait till they have that item in stock? And how long would it take?

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So basically I got a message from them saying that one of my items was out of stock, do they still send me the other items or they wait till they have that item in stock? And how long would it take?

asked by Jessica L. on 2/4/16

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JUDY G. [SHEIN Rep] · Answer 1 · 2016-02-23T01:51Z

JUDY G. [SHEIN Rep]

on 2/23/16

Dear customer,
Nice day.
Sorry for the late reply.
And sorry to hear that one item you ordered is out of stock now, this incident is really beyond our expectation.
Could you please give us the order number so that we can check for you? Please remember that you are our valuable customer, we will spare no efforts to help you resolve the issue.
If you need further assistance, please contact us via dispute@shein.com.
Thank you for your support.
Best wishes.

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John D. · Answer 2 · 2016-02-05T06:10Z

John D.

on 2/5/16

I think they send the ones they have first and then they send the other one. Always make sure of the stock they have before purchasing.

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So basically I got a message from them saying that one of my items was out of stock, do they still send me the other items or they wait till they have that item in stock? And how long would it take?

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