If I cancel my order before they ship it will they give me my money back?

asked by Tabatha G. on 8/30/15

9 Answers
Thumbnail of user jessicag39

Here's the deal, my dear: they are never planning on sending you your order so cancel it as quick as possible. This is s corrupt company that takes advantage of the fact that they don't have to comply with our laws, which is why you see trademarked items that were manufactured there being sold by them for cheaper when they legally don't have the right too, in America at least and only. They are going to keep your money and hope that you either forget or just give up. I was on their $#*! everyday (sometimes three times a day) for two weeks to get my refund. Finally I complained to my bank and all of a sudden the money appeared. But I kept a paper train and proved that they kept my money with unlawful intent. The gave me SEVERAL fake tracking numbers, they don't care they're just trying to run you around in circles until you get so dizzy that you give up. This company is just a little insight to how the elite. 05% treat the people in their own country! It makes me sick and I think we should ban them, but they were smart enough to have paid off a politician. Now here we are! The 1%'ers will be the death of us here in Americs too.
Cancel your order!

Helpful  (1)
Thumbnail of user xiaopingx

Dear customer,
Nice day.
First thank you for choosing SheIn.
In order to bring you no more inconvenience, sometimes if the customers want to cancel the order before the shipment, you need to contact our customer service so that we can check for you. If the order have not shipped, we can arrange the refund for our customers. Hope you can kindly understand.
Could you please give us the email address that you registered on our web via email later before so that we can check for you?
If you need further assistance, please contact us via dispute@sheinside.com.
Thank you for your support.
Best wishes.

Helpful  (0)
Thumbnail of user veronicav1

Yes, of course. If the order is not been processed.

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Thumbnail of user summers8

Oh my i honestly dont know the answer to this one? But i did have a positive experience with this company though...

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Thumbnail of user latasham

I don't know hun I never got my items these people are some scams

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Thumbnail of user tawanal

I don't know... I am really afraid to cancel my order because I think I won't get my money back.

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Thumbnail of user cydneyp1

Yeah, they won't. I tried to cancel literally 2 hours after I purchased and when I filed a dispute they responded to it 3 days later saying they couldn't see the ticket to cancel because it was the freaking weekend. I bought the dress on a Wednesday!, at like 12, canceled by 2:30.

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Thumbnail of user chardaes

No they won't. The best thing for you to do is go to your bank and file a dispute. That's what I did and I got my money right back within 3 days.

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Thumbnail of user bristinm

They have the capability to that because I've talked to their carrier before but I doubt they will. They will say it's already in process. But if you know you don't want the item I would cancel it anyway so they know now it's going to be returned and the process will be started.

Helpful  (0)

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