I had to speak to several random customer service reps via a chat window. I never spoke to the same person twice. They avoided my request for a phone number every time. I recieved my package after two months. I ordered a large jacket that was truly an extra small with a tag that said large. Decided it wasn't worth the risk to try to send it back for my money, so I gave it to my small friend. Worst shopping experience I've ever had.

Dear customer,
Nice day.
Sorry for the late reply.
Because SheIn is the online shop, we do not have the phone number. Once you met the problems, you can submit a ticket to contact our online customer service directly or contact us via email. Hope you can understand.
If you need further assistance, please contact us via dispute@shein.com.
Thank you for your support.
Best wishes.

Unfortunately I couldn't find a phone number. That was definetly a red flag.

Hi, Michelle,

Sorry, I looked hard for a phone number as well. They do not have one for customers. Another red flag... I decided not to order from this company.

They do not furnish one.