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Secret Sales Questions & Answers

628 reviews
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Here’s what consumers have asked with answers from Secret Sales staff and previous consumers.

7 questions answered
57% answered in 1 day
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Have been charged over gbp 400 and not received an email confirmation for my orders but money already taken. no reply to my email ticket no 187667.

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Is your stuff fake?

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Been charged for an item that is missing from my order. also wanted to return an item well within the 14 days but wouldn't let me create a return!

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Case details case number: 03011528 case subject: fwd: bag faulty ref03004753 i emailed 28 april, i bought the bags for her she first day using the bags the metal label felloff and suspect is fake products been email to you company no reply . i would like return the stock and get my refund

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Looking for real sites to earn money online, can you help

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Ive left 2 emails and have been on hold on your contact number for the past 3 hours just for someone to answer my little question. i'm wanting to order these jeans https://secretsales.com/public-details/halle-blue-cotton-super-skinny-jeans-1424521 but as you can see, it shows the size do wait (28w) but isn't showing the leg size. does anyone know how i can find the leg size as i've been looking for days? thankyou.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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