SeatGeek Questions & Answers

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Here’s what consumers have asked with answers from SeatGeek staff and previous consumers.

54 questions answered
22% answered in 1 day
Question:

Answer:

Hi Yvette, Looks like the community here answered your question pretty well! The name on your tickets does not affect your ability to get into the game at all. The unique barcode on your ticket is the only piece of information that has any bearing on your entry. When a ticket is sold by the official box office, they often put the original buyer's name on the ticket, and if the ticket is resold, the name on it will not be updated regardless of how many times it changes hands. It's quite common for tickets to have someone else's name on them so no worries there!

By SeatGeek T.,
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Question:

What happens if my tickets are fake?

Answer:

Hi Daniella, Anne is mostly right! If you ever purchase tickets through SeatGeek that are invalid for any reason, please get in touch with us. All of our vendors offer at least a full refund and many of them offer up to a 200% refund.

By SeatGeek T.,
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Question:

Do they send confirmation order e-mails?

Answer:

Yes

By Dan G.

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