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SearsHomeServices
Questions & Answers

686 reviews

Here’s what buyers have asked with answers from SearsHomeServices staff and previous consumers.

5
questions answered
0%
answered within 1 day
Question:

Why is your customer service so lousy?

Answer:
Waiting time so so long plus they keep transferring me from one department to anther no one knows how to do the job
By Nada A., over a year old
See more answers (2)
Question:

How do I return a duplicate part?

Question:

Holy crap I think about all the PTO I could have saved if they would work techs on saturdays I used up 1 day every 2 weeks for literally 8 months!

Question:

I just had a 600 dollar new ice maker put in and can't get a answer by phone or chat. 24 hrs later and no ice. No phone number on invoice.

Question:

They do not have a service technician in my area. They requested i find one, call them and they would reimburse. That was not the agreement I entere

Question:

How do I call the president of the company to get my money back?

Question:

How can you still call yourselves a business. Read your reviews. All these people including me have been ripped off or ignored when we needed help

Question:

How do you stay in business with such lousy service?

Question:

is my certificate # 185492957100089 ------------------- 702 3463618

Question:

How do you justify charging a 85 year old man $418 to fix a refrigerator with a bad compressor that is not repairable, per your second repair person!

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?