Do you send a sample of what you want, or do they have various fragrances?

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Do you send a sample of what you want, or do they have various fragrances?

asked by Carole C. on 1/21/18

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Susan J. [Scent Matchers Rep] · Answer 1 · 2018-01-23T04:30Z

Susan J. [Scent Matchers Rep]

on 1/23/18

Hello,

Greetings from Scentmatchers!

Sorry we do not provide samples because we do not keep fragrances in stock. We make every fragrance as it is ordered, which is an 8 to 12 days process including bottling.

But we do have a 90 days full refund policy in case you are not happy with the order.

For any further assistance, please send an email to support@scentmatchers.com

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JP H. · Answer 2 · 2019-01-28T04:40Z

JP H.

on 1/28/19

I don't know if it would help. I did not have to. My fragrance was listed in their choices. However, it was SO not what I ordered. I think it's time to move on and I'll just enjoy my memories.

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Do you send a sample of what you want, or do they have various fragrances?

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