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on 6/4/15Before I buy any hair I do research on it. I find YouTube is the best. Look up the wig name on youtub for some answers. If you still have problems call the company it's self.( ex. Model model) for better product info. But I always call the number for IL. An always get a live person.
HI Corinne, I'm not to familiar with this wig, but maybe you could try using a good wig brush to get the tangles out and either set them with large rods or recurling with a curling iron