Sammy Dress Questions & Answers

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Here’s what consumers have asked with answers from Sammy Dress staff and previous consumers.

645 questions answered
18% answered in 1 day
Question:

Ive been waiting almost a month for my items and still have not recieved anything, no email phone call nothing! someone needs to contact me as soon as possible and inform me of my status order! my order is-ms1504232123500604

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
Question:

I thought i paid extra with american express to get by thursday may 14th. if not received by then do not need. for a show... cancel & refund

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
Question:

I received my order but the blouses are way too small. how do i go about returning them?

Answer:

Dear customer, As for size issue. Here is our warranty terms and policy about warrantylink: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
Question:

If i pay money but couldn't get my things so what should i do?

Answer:

I ordered like 6 week ago and nothing came to me how more weeks I need to wait for my staff?

By yesenia r.
Question:

I just sent my order but no tracking number yet or any email. can anyone explain to me how this works please. thanks

Answer:

At time of purchase you are asked to check the box if you would like a tracking number for a small fee. I did not check the box so I did not get a tracking number. My package arrived in a timely manner considering it came from overseas. No problems for me. I am very happy with the customer service and my order!.

By Laura H.
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Question:

Answer:

I recently ordered from sammys dress and chose expedited shipping also. My package was delivered via DHL. I think you should email them and inform them whats going on. Although you checked out as a guest, you should've received a confirmation email stating you placed an order. When your order ship they also send you another email notifying you and it will tell you what carrier is responsible for delivering your merchandise. They will reply to your email in a timely manner. One last thing be sure to include your order number. Hope this was helpful!

By Olivia C.
Question:

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
Question:

If i order today can i get my swimsuits by 5/27?

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
Question:

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
Question:

I am a size medium in shirt sizes and my bra size is a 36d and a 6 bottom. what size bathing swimwear woud be best? a medium or large

Answer:

I am a size medium and the swimsuit I got would not even fit a child extra small, the quality was terrible you could pull on it and it would rip also took way to long to get. DO NOT ORDER FROM THEM!

By Abby D.
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Typical questions asked:
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