Sammy Dress Questions & Answers

Question 1

Question:

Hi i'm thinking of ordering from your online but i don't quite understand the postage system. i can't find anywhere how long it takes to deliver ect. can u help please x thanks jodi

Answer · 2016-03-03T12:50Z

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h., over a year old

Question 2

Question:

How do i find out the type of materials that is used on a particular dress... polyester makes me itch. How do i find out the type of materials that is used on a particular dress... polyester makes me itch.

Answer · 2015-04-24T10:59Z

Most of the products (I. E. scarves, dresses, tops) from this company have some or a lot of polyester in them. You can sometimes see the fabric content if you scroll down from the item identification. If it is not knit, it will arrive very wrinkled.

Question 3

Question:

I just placed an order this morning but i put the wrong address how can i get this fixed... i called the customer service number they have on the website & it's not the right number... how can i fix this I just placed an order this morning but i put the wrong address how can i get this fixed... i called the customer service number they have on the website & it's not the right number... how can i fix this

Answer · 2016-03-03T12:50Z

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

Question 4

Question:

Mm1501221454244160 where is my order made on 1/22/15? i've emailed and i get no response. i am in the process of writing negative reviews on every website i can find to warn others never to order from sammydress.

Answer · 2016-03-03T12:50Z

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

Question 5

Question:

How quickly do your items ship? do you offer free shipping or 2day shipping? How quickly do your items ship? do you offer free shipping or 2day shipping?

Answer · 2016-03-03T12:51Z

Dear customer, You should choose the items that are marked "shipping with in 1-3 business days". That means the item is in stock. The actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons. It also depend on the shipping method you chose. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/

Question 6

Question:

My bank statement says that i purchased an item on 2/20/15 for $14.18 but i do not think i ever got this item. can you send a picture of my purchase? My bank statement says that i purchased an item on 2/20/15 for $14.18 but i do not think i ever got this item. can you send a picture of my purchase?

Answer · 2016-03-03T12:51Z

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

Question 7

Question:

True to size? True to size?

Answer · 2015-04-16T12:57Z

No, when going through there size charts and conversion from inches to centimeters, one didn't get what you thought should fit. Out of 19 articles that I brought, 1 fitted. I am a 92cm bust and about an 80cm waist. I chose a L or XL size depending what one was buying but they were all too small and tight in the arms. So now what does one do with them. Still waiting to see about getting them returned. Not having much luck with that either. Postage was astronomical. Hope that helps

Question 8

Question:

I've placed 3 orders," and paid for them", 7 days ago and can't get any shipping information about them and i've filled out several of your so called question tickets with no response back and your site says no order found for tracking. i guess i'll have to get my financial institution involved, very pissed consumer... I've placed 3 orders," and paid for them", 7 days ago and can't get any shipping information about them and i've filled out several of your so called question tickets with no response back and your site says no order found for tracking. i guess i'll have to get my financial institution involved, very pissed consumer...

Answer · 2016-03-03T12:52Z

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

Question 9

Question:

Why can't i get any shipping information about orders already paid for? Why can't i get any shipping information about orders already paid for?

Answer · 2016-03-03T12:52Z

Dear customer, If you request a tracking number during order checkout stage, there will be a tracking number to follow the delivery online. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

Sammy Dress Questions & Answers

Hi i'm thinking of ordering from your online but i don't quite understand the postage system. i can't find anywhere how long it takes to deliver ect. can u help please x thanks jodi

How do i find out the type of materials that is used on a particular dress... polyester makes me itch. How do i find out the type of materials that is used on a particular dress... polyester makes me itch.

Mm1501221454244160 where is my order made on 1/22/15? i've emailed and i get no response. i am in the process of writing negative reviews on every website i can find to warn others never to order from sammydress.

How quickly do your items ship? do you offer free shipping or 2day shipping? How quickly do your items ship? do you offer free shipping or 2day shipping?

My bank statement says that i purchased an item on 2/20/15 for $14.18 but i do not think i ever got this item. can you send a picture of my purchase? My bank statement says that i purchased an item on 2/20/15 for $14.18 but i do not think i ever got this item. can you send a picture of my purchase?

True to size? True to size?

Why can't i get any shipping information about orders already paid for? Why can't i get any shipping information about orders already paid for?

So they do have a customer service department?

Can’t see your question? Ask to get answers from the Sammy Dress staff and other customers.