Sammy Dress FAQ | Sitejabber

Question:

Received my order of 2 shirts cotton one rayon wrong sizes one torn highly dissatisfied cant contact sammy dress phonw # must be fraudulent have contacted bbb and faied a report all i want is my money back Received my order of 2 shirts cotton one rayon wrong sizes one torn highly dissatisfied cant contact sammy dress phonw # must be fraudulent have contacted bbb and faied a report all i want is my money back

Answer:

Dear customer, Here is our warranty terms and policy about warranty　link:　http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP.? For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.

By sammydress h., over a year old

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Question:

I am trying to track a package i purchased. the # is ib14500583166151. my order # is m1512131141197086. can you find it and let me know when i will receive it? i need it by christmas. when i ordered it it said it would be here

Answer:

Dear customer, We checked that your parcel has been delivered, As for details, would you please contact our ticket support center so that you can be get detaills ASAP. Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

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Question:

I ordered a pair of shoes from them about a week ago and it says my order has been shipped out. i don't really mind if i don't get my shoes quickly because it is the holiday season and they're not desperately needed. just all of these reviews are bad and are scaring me... does anyone actually have a good experience with them?! :( I ordered a pair of shoes from them about a week ago and it says my order has been shipped out. i don't really mind if i don't get my shoes quickly because it is the holiday season and they're not desperately needed. just all of these reviews are bad and are scaring me... does anyone actually have a good experience with them?! :(

Answer:

Dear customer, As for details of your parcel, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

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Question:

Do the sizes run large or smal Do the sizes run large or smal

Answer:

Dear customer, For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. If you need to find something with special size please input the keyword for the item and the size/color you need, and then click "Search". The items showed will be the ones you need.

By sammydress h., over a year old

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Question:

I was order 30 nov i did not revieve it why I was order 30 nov i did not revieve it why

Answer:

Dear customer, As for detailed information on the shipping, please browse this link: http://www.sammydress.com/m-article-id-39.htm The precise shipping time can also be affected by factors such as customs, remote locations, peak shipping periods, holidays and festivals, inclement weather and operational issues impacting the shipping company. Would you please contact our ticket support center so that the issue can be resolved ASAP? For contacting us at any time, please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

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Question:

Hi, i ordered some items from this website giving it a chance but its been a month and i know you guys are far away so i'm trying not to sweat too much over it if anybody could get back to me on my order status i would be really grateful i have ordered from other websites before and nothing showed up so please get back to me as fast as you can Hi, i ordered some items from this website giving it a chance but its been a month and i know you guys are far away so i'm trying not to sweat too much over it if anybody could get back to me on my order status i would be really grateful i have ordered from other websites before and nothing showed up so please get back to me as fast as you can

Answer:

Dear customer, As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

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Question:

So if they are so horrible and are scammers why are they still allowed to receive orders from people and continue to do the same things? if we did that we will be kicked off of pay pal... not good customer service pay pal... and sammy dress. So if they are so horrible and are scammers why are they still allowed to receive orders from people and continue to do the same things? if we did that we will be kicked off of pay pal... not good customer service pay pal... and sammy dress.

Answer:

Dear customer, As for detailed information on the shipping, please browse this link: http://www.sammydress.com/m-article-id-39.htm As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

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Question:

Ok so a haven't received my oder yet... im so desapoited of you guys... i need to know where is my package... my route number. 075586936302... or i want my many back... my email is. chavezmaria877@gmail.com

Answer:

Dear customer, As for detailed information on the shipping, please browse this link: http://www.sammydress.com/m-article-id-39.htm As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

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Question:

So when can i get my daughters dresses/ iorder on 10/06/15 its 10/15/15 who do i talk to So when can i get my daughters dresses/ iorder on 10/06/15 its 10/15/15 who do i talk to

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h., over a year old

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Question:

I would like to know why you all wait until we have ordered and paid for the item then tell us its out of stock. worse also you refuse to give us a cash refund to our credit cards instead forcing us to purchase something else. this is very unfair since its not our fault you advertise items that is not in stock. I would like to know why you all wait until we have ordered and paid for the item then tell us its out of stock. worse also you refuse to give us a cash refund to our credit cards instead forcing us to purchase something else. this is very unfair since its not our fault you advertise items that is not in stock.

Answer:

Dear customer, We can refund customer on their payment account.The refund on store credit has many advantage.It just a recommend option. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h., over a year old

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Sammy Dress Questions & Answers

I am trying to track a package i purchased. the # is ib14500583166151. my order # is m1512131141197086. can you find it and let me know when i will receive it? i need it by christmas. when i ordered it it said it would be here

Do the sizes run large or smal Do the sizes run large or smal

I was order 30 nov i did not revieve it why I was order 30 nov i did not revieve it why

Ok so a haven't received my oder yet... im so desapoited of you guys... i need to know where is my package... my route number. 075586936302... or i want my many back... my email is. chavezmaria877@gmail.com

So when can i get my daughters dresses/ iorder on 10/06/15 its 10/15/15 who do i talk to So when can i get my daughters dresses/ iorder on 10/06/15 its 10/15/15 who do i talk to

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