Why was my daughters order never shipped to us? She ordered some Christmas gifts and used my card on Sept 11. The money was taken out of my checking account, but she never recieved her order nor did she get a email with her tracking number. She is 10. Right now it looks like Sammydress stole money from her. It has been 2 months. No way to call customer service-that does not exist and no reply to my "ticket"-that is s big fat joke! I just want her money back or her order, Is that too much to ask? How do I contact Sammydress? Does anyone know?

asked by Melissa w. on 11/17/15

4 Answers
Thumbnail of user sammydressh

Dear customer,
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Would you please contact our ticket support center so that the issue can be resolved ASAP?
For contacting us at any time, please browse this link: http://support.sammydress.com/?lang=en

Helpful  (0)
Thumbnail of user roberte40

First off due to certain similarities in wording, improper usage etc. I believe that most of the postive reviews of SammyDress are written by SammyDress. Like most–I believe–legitimate reviewers I had nothing but bad experiences from using SammyDress. My order was extremely slow to arrive and when it did it was very cheap quality and totally wrong size (I ordered a men's XL and the jacket barely fit my wife who is a size 2). When I called customer service–several times–all I got was an answering machine and never a response. I believe SammyDress keeps rolling along selling a fraudulent bill of goods and posting its own positive reviews. Do yourself a favor and do not do business with this scam of a company.

Helpful  (1)
Thumbnail of user lisaf85

If you used the4 free shipping you may not get what you purchased for 30 days. They are in China so your merchandise will take awhile to be delivered to the USA. Here is their shipping guide that I got of Sammydress web site. Shipping Method
Region Shipping Time
(Business Days Estimation)
Flat Rate Shipping
( Postal: slow delivery)
United States, Canada 8 - 15
United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10 - 20
Brazil, Russia, Italy, Argentina, Chile, Mexico 15 - 35
All Other Countries 10 - 25
Standard Shipping
( Postal: medium delivery)
Russia, Brazil 10 - 25
Latin America (excluding Brazil) 7 - 15
All Other Countries 5 - 8
Expedited Shipping
(DHL/UPS/IB)
Worldwide (excluding Russia and Brazil) 3 - 7

Helpful  (0)
Thumbnail of user perryc20

Its a scam operation, once you order and give away your credit card info, get ready to receive crap the may not fit your 3 y. O. child. They post positive reviews that never come from real customers. Scam, scam, scam!

Helpful  (0)

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