Dear customer, Here is our warranty terms and policy about warranty　link:　http://www.sammydress.com/m-article-id-16.htm
Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Hoping issue can be resolved as soon as possible.
Sammydress Customer Service
http://www.sammydress.com/

Ive never order clothes from SammyDress, I have ordered bags, wigs and such. My first 2 orders were on time but my last one they forget to send me my item and kept sending me questions about the size of the box and to put a notice through my postal service, no refund.

They sell correct sizes for where they are located. They have a chart that has US sizes and tell you to make sure to follow the chart before you order. They are located in China, so the product is small. Make sure you order up a few sizes.