I messaged the support centre 6 days ago but am getting no response.

Both confirmation emails included the line "Part of the products that have not been sent are displayed as follows:"

Both sent parcels have now arrived and I can confirm those listed as "not sent" are missing but I note I have been charged for all of the items in both orders.

Does this mean that these items are never coming and therefore I would be due a refund? Or that they will be sent separately?

Question

Sammy Dress Questions & Answers

asked by E S. on 2/12/16

3 Answers

Get answers from the Sammy Dress staff and other customers.

sammydress h. [Sammy Dress Rep] · Answer 1 · 2016-03-05T01:29Z

sammydress h. [Sammy Dress Rep]

on 3/5/16

Dear customer,
For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you.
Sammydress Customer Service
http://www.sammydress.com/

Helpful (0)

Unknown C. · Answer 2 · 2016-02-14T11:11Z

Unknown C.

on 2/14/16

Good luck with that. Ive been trying to contact them for the last two weeks they don't bother to email you back. They took my money and ran..

Helpful (0)

Gina R. · Answer 3 · 2016-02-12T08:15Z

Gina R.

on 2/12/16

Ticket ID is T16021301419 I'm still waiting on my wigs

Helpful (0)