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RueLaLa Questions & Answers
531
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Here’s what consumers have asked with answers from RueLaLa staff and previous consumers.
11
questions answered
9%
answered in 1 day
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Question:
I need a return address for faulty goods what is your return policy
Question:
Brought a m k purse advertised on trendy at wendy...purse strap broke. sewing really bad .no heavy items in purse to make strap break.
Question:
Hello, are your items new and originals?
Question:
I made an order that was not delivered and has presumably been mislaid. why will ruella not return my money or replace the order
Question:
About 4 days ago they showed a cream for winkles ion channel 4 and i dont remember the product
Question:
I recently purchased some kerastase from ruelala and i'm a little worried about the authenticity. some of the writing is misaligned and some writing is missing on another bottle. what do you guys think?
Question:
Placed an iredell 3 weeks ago. waited and waited. received a email yesterday that all 4 items are unable. i'm unable to go out to order due to foot surgery an i'm soooo upset with your company. i wished i had checked your reciews first i would have never have orered, your company sucks!
Question:
I have a lot to sell. how do i start?
Question:
I wanna order something on your website, but the estimated delivery date is on 6/13, it's too late for me. do you really need such a long time to ship items in us?
Question:
I have noticed that when i return items i am being charged more than the 9.95 fee for each item returned, so i am actually losing money. has anyone else had this issue? also most of my returns are placed in the same box so why the extra return price for each item?
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