How do you return

asked by Chris W. on 5/16/17

9 Answers
Thumbnail of user katharines

I ordered 4 items - not one of which was the correct size. I issued a complaint through PayPal. Lilligal offered to refund $23.00 on my original $73.74 purchase! I rejected the refund offer and escalated my claim with PayPal. I've seen similar sites and I think Lilligal is part of a large network of retail scammers from China. Beware of any merchant with the word 'gal' in their name.

Helpful  (4)
Thumbnail of user dontesae

Paypal does not RETURN your money. I think its a scam.

Helpful  (3)
Thumbnail of user marier53

I opened a ticket twice
Don't bother throw it away
How about we all get a together and call FB or the Attorney General

Helpful  (3)
Thumbnail of user balindam

Beware, Liligal does not issue refunds, and PayPal is of very little assistance if any. When you return your order, Liligal simply states it never arrived. Thus you're out the cost of the order as well as the shipping.

Helpful  (3)
Thumbnail of user susang177

I have gone through the process, it took quite a bit of effort-- taking a picture in the ill-fitting dress; opening two tickets, rejecting an offer of 50% back if I don't return, then 80% back if I don't return. But they gave me a local address in Maryland; it's a residence, and my sleuthing indicates its owned by two individuals with Chinese names. I'm keeping detailed records and have put the item in the mail, with tracking. I've done everything "Tina" has told me to do, so we'll see if I ever receive my refund. I've begun the process with PayPal as well. Not gonna let this go easily. The game is afoot!

Helpful  (2)
Thumbnail of user shereez

It is a lengthy process at YOUR expense. You must ship back to China. Their "customer service" department will provide an address when you open a ticket.

Helpful  (1)
Thumbnail of user maureenm176

Does anyone have the return address to liligal. I have an RA# but no address.

Helpful  (0)
Thumbnail of user kristid25

Don't order from here I ordered clothes never received them! Tg it's was only 69$ if it's to good to be true it is! Berry look is similar site! Don't trust them...

Helpful  (0)
Thumbnail of user carmelat1

Help this petition win by taking a moment to tell your friends and family. Please sign the Liligal scam.

https://www.change.org/p/they-steal-my-money-and-did-not-send-order-liligal-scam/u/22661770

Helpful  (0)

Add your answer

Ask a question

Get answers from the Rotita staff and other customers.

Have a question about
Rotita?
Post Review