Rotita
Questions & Answers

Does anyone have a real contact number for this crappie company. This 909 number on Here is an voicemail.

Asked by racksand l. on 1/18/2016

16 Answers
Yvette R.1/18/2016

Nope. I swear this Rotita site is horrible. I had the same issue. I have yet to receive a response for a refund. I tossed the dress. Lesson learned though!
Jane O.1/20/2016

Nope? Some of y'all are lucky! I did not receive my items or a refund. I messages them and they just kept going round corners. I'm still upset. It's been 3 months now.
Nilou M.1/19/2016

NO sorry, I emailed them they only gave me back a portion of my money. I gave all the stuff I bought from them to charity
Marj C.1/19/2016

Ditto all of the above. I got the run around when I submitted what they call a "ticket". The dresses we bought got donated in October for Halloween costumes! Tell your friends NOT to buy from this cheap, scam Chinese company. I wish I had researched better and not believed the fake reviews because now I see that the real people are giving this company 1 star and that the majority of the 5 star reviews are just made up.
Dave S.1/19/2016

Email them, not that it would do good but co. Returns emails.
Sharonf F.1/19/2016

No you have to go on the site and go on the on line chat, utter crap company
Shannaiya t.1/18/2016

A: Calling from australia. You have to call 001-11-909-2810551
Shirrell J.1/18/2016

No sorry i dont believe there is another number i have tried everything. The only way to connect with them is via email.
Mary C.1/18/2016

I don't know what your issue is, but if you are trying to get a refund and you have paid with PayPal, I would recommend that you lodge a complaint. PayPal will contact Rotita directly, investigate the issue and ultimately reach a resolution. If it's money you want back, PayPal is the only way you'll get it.
Helen W.1/18/2016

I tried to return a dress because it was too big and very cheaply made. I emailed them with photos attached and was told returning it would be more expensive than the actual dress and they offered me half the amount refunded in shop credit. I told them I would not be wasting any more money. Dress is in Oxfam.

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