RoseWholesale Questions & Answers

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Here’s what consumers have asked with answers from RoseWholesale staff and previous consumers.

650 questions answered
14% answered in 1 day
Question:

Answer:

Dear Wendy R., Thank you for contacting Rosewholesale. We are located in South East China. Thanks, Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

Do you use paypal

Answer:

Dear Raul S., Thank you for contacting Rosewholesale. We accept a number of secure and convenient payment methods: 1. Credit Card Buyers can pay securely by credit card (including Visa and Mastercard) via PayPal. 2. PayPal PayPal is the most popular online payment method in the world. 3. Wire Transfer For orders which exceed $500, please contact us at our dedicated Support Center. Note: Please tell us after you pay the wire transfer with your order number, the amount paid, the transaction number and the exact date you made the wire transfer. 4. Western Union Please contact us at our Support Center for details. Note: Please tell us the following information after you have paid using Western Union. (1) The 10 digit control number. (2) Sender's name. (3) The exact amount you send. (4) Sender's address. (5) Your shipping address. For more details, please check: http://www.rosewholesale.com/m-article-id-29.html Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

Hi how long will shipping to australia be for halloween items will they arrive with in 21 days

Answer:

Dear Gail l., Thank you for your inquiry. Total delivery time= processing time+shipping time 1. Processing time: All Rosewholesale products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H. 2.The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.rosewholesale.com/m-article-id-39.html Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

Looking to buy something but need it by a certain date, how long will it take to ship to australia?

Answer:

Dear Emily W., Thank you for your inquiry. Total delivery time= processing time+shipping time 1. Processing time: All Rosewholesale products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H. 2.The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.rosewholesale.com/m-article-id-39.html Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

I ordered yesterday, but received no confirmation of that order. is it possible for me to get an order confirmation?

Answer:

Dear Deanna D., Thank you for your order. Once your order has been shipped out we will send you a confirmation email. We wish to apologize for any inconvenience caused. Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

Are the fingerlings that are for sale on your website authentic wowwee fingerlings?

Answer:

Dear Janet K., Thank you for your inquiry. We didn't sale the Wowwee fingerlings in our website. Please kindly note it. Many thanks, Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

I live in the uk and my order was shipped out on the 17th sept still hasn't arrived how long should it take

Answer:

Dear Louise f., Thank you for your order. The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.rosewholesale.com/m-article-id-39.html Could you kindly note us order number, we will check it for you soon. Many thanks, Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

Will i get my items shipped quickly if i pay for quick shipping? do you have a real contact number i can reach you at right now.

Answer:

Dear Rosena C., Thank you for your order. The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.rosewholesale.com/m-article-id-39.html Could you kindly note us order number, we will check it for you soon. Hope to hearing from you soon, Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,
Question:

My usual size is xl.can i order xl size for midi dresses

Answer:

Dear Jeyshree s., Thank you for your inquiry about size. Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). Please let me know if you need further assistance. Best Regards, Rosewholesale Customer Service Center

By CustomerService R.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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