RoseWholesale Questions & Answers

Here’s what consumers have asked with answers from RoseWholesale staff and previous consumers.

650 questions answered

14% answered in 1 day

Question:

Ordered 2 shirts on 12/31/15 still have not received them will be making a complaint! Ordered 2 shirts on 12/31/15 still have not received them will be making a complaint!

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/

By CustomerService R., over a year old

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Question:

I have yet to receive my order! i paid for tracking and they said they couldn't do anything about it... i need to wait. order was placed on dec 9th 2015 and claimed to have shipped out dec 11th, dec 30th and jan 6th. i'm still waiting. feb 9th 2016. i've dealt with you in good faith and i expect the same from you. sw I have yet to receive my order! i paid for tracking and they said they couldn't do anything about it... i need to wait. order was placed on dec 9th 2015 and claimed to have shipped out dec 11th, dec 30th and jan 6th. i'm still waiting. feb 9th 2016. i've dealt with you in good faith and i expect the same from you. sw

Answer:

Please contact our Support Center if you have any problem: http://support.rosewholesale.com/ Please rest assured that we will check it for you.

By CustomerService R., over a year old

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Question:

How do i know if this company is legit? does it ship to chicago? How do i know if this company is legit? does it ship to chicago?

Answer:

Please note that we are a proper registered company that has been around since 2007. We are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.rosewholesale.com/

By CustomerService R., over a year old

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Question:

My orders no. h1508182358252564 19aug15 & h1510072104092292 8 oct 15 the above 2 orders still waiting your shipment, i try to send a request from the website but it couldn't, what happened! My orders no. h1508182358252564 19aug15 & h1510072104092292 8 oct 15 the above 2 orders still waiting your shipment, i try to send a request from the website but it couldn't, what happened!

Answer:

We will help to solve any problem from our customers and just need to contact us. http://support.rosewholesale.com/ We noticed that our colleague has solved your problem and please contact us if you have any other problem.

By CustomerService R., over a year old

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Question:

Where's the size chart?

Answer:

The size chart is below the product description.

By Diana C. over a year old

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Question:

I need to send articles back. how do i do so I need to send articles back. how do i do so

Answer:

Good luck with that - they offered me like less than 1/2 the money if I returned them AND I had to pay the shipping. I told them I'd keep the items and use them as rags.

By Pam S. over a year old

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Question:

Is there anyway to get a full refund? i spent 11.62 (thank goodness i didn't spend more) and they are trying to give me only 4.91.

Answer:

Contest the charge with your credit card company or if you paid by Paypal, open a case with them.

By Cindy S. over a year old

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Question:

Kindly what is the email used in pay pal account-my order hh1705020727449103 and i will cancel the order due to bad feedback Kindly what is the email used in pay pal account-my order hh1705020727449103 and i will cancel the order due to bad feedback

Answer:

Thank you for your inquriy. After checking, we have cancelled and refunded in full for you. Please rest assured that we are a registered company that has been around for several years verified by PayPal, Norton, Trustwave, DMCA etc. Our goal is to provide customers with high quality products at competitive prices. If you have problem with the item please feel free to contact us at our Support center.

By CustomerService R., over a year old

Question:

Why are the majority of all customer experiences negative... and i mean a "super-majority" over 2/3's of all? Why are the majority of all customer experiences negative... and i mean a "super-majority" over 2/3's of all?

Answer:

Because the site is a scam.

By Aly B. over a year old

Question:

I was so exited to get my clothes in the mail today... until i tried them on. the blue romper that i was the most excited about looks like a costume. it's made with the same materials that you make children's costumes with. what is the return policy? I was so exited to get my clothes in the mail today... until i tried them on. the blue romper that i was the most excited about looks like a costume. it's made with the same materials that you make children's costumes with. what is the return policy?

Answer:

Probably easier and cheaper to just keep it for your next costume party.

By Aly B. over a year old

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Typical questions asked:

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RoseWholesale Questions & Answers

Ordered 2 shirts on 12/31/15 still have not received them will be making a complaint! Ordered 2 shirts on 12/31/15 still have not received them will be making a complaint!

How do i know if this company is legit? does it ship to chicago? How do i know if this company is legit? does it ship to chicago?

Where's the size chart? Where's the size chart?

I need to send articles back. how do i do so I need to send articles back. how do i do so

Is there anyway to get a full refund? i spent 11.62 (thank goodness i didn't spend more) and they are trying to give me only 4.91. Is there anyway to get a full refund? i spent 11.62 (thank goodness i didn't spend more) and they are trying to give me only 4.91.

Kindly what is the email used in pay pal account-my order hh1705020727449103 and i will cancel the order due to bad feedback Kindly what is the email used in pay pal account-my order hh1705020727449103 and i will cancel the order due to bad feedback

Why are the majority of all customer experiences negative... and i mean a "super-majority" over 2/3's of all? Why are the majority of all customer experiences negative... and i mean a "super-majority" over 2/3's of all?

Can’t see your question? Ask to get answers from the RoseWholesale staff and other customers.

Where's the size chart?

Is there anyway to get a full refund? i spent 11.62 (thank goodness i didn't spend more) and they are trying to give me only 4.91.