RoseWholesale Questions & Answers

Dear Steve G., Thank you for your time. We are located in South East China. All of our customer orders are shipped directly from China which affects the delivery price. Hope it is good for you. Best Regards, Rosewholesale Customer Service Center

Dear Sherilee K., Thank you for your support. We buy large quantities of the same garments direct from the supplier, with very few middlemen, and sell the garments in our own stores. Rosewholesale has considerable experience within the textile industry and a extensive knowledge of which goods to buy from which markets. Hope it is good for you. Best Regards, Rosewholesale Customer Service Center

Dear Victoria R., Thank you for contact with Rosewholesale. The prices on our Rosewholesale are in US dollars by default. Howver, we also provide viewing and transactions in some others currencies. Please change the currency type at the upper right corner of our site. Total delivery time= processing time+shipping time 1. Processing time: All Rosewholesale products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H. 2.The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.rosewholesale.com/m-article-id-39.html Best Regards, Rosewholesale Customer Service Center

Dear Sumanlatha, Thank you for your message. Please rest assured that we are always here to help you. Please kindly note us the order number, we will provide the satisfied solution for you via the Ticket. Hope to hearing from you soon. Best Regards, Rosewholesale Customer Service Center

Dear Carol A., Thank you for your time. Total delivery time= processing time+shipping time 1. Processing time: All Rosewholesale products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H. 2.The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.rosewholesale.com/m-article-id-39.html Once your order has been shipped out we will send you a confirmation email. Also you can check it in your account under the corresponding order number. Thanks, Best Regards, Rosewholesale Customer Service Center

Dear Angel s., Thank you for your feedback. Would you mind messaging us your VALID order number? We will check it for your in the system and send the detailed informationto you via the ticket center. Awaiting for your reply. Best Regards, Rosewholesale Customer Service Center

Dear patti b., Thank you for your time. We are located in South East China. All of our customer orders are shipped directly from China which affects the delivery price. Please trust us that we will not cheat our customers since we have been specialized in this field for many years. Hope it is good for you. Best Regards, Rosewholesale Customer Service Center

Dear Cindy G., Thank you for your question. We are located in South East China. All of our customer orders are shipped directly from China which affects the delivery price. Hope it is good for you. Best Regards, Rosewholesale Customer Service Center

Dear Cordelia P., Thank you for rasing your issue. Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values. Customs offices in other countries do not adopt this practice. Customers are responsible for finding out the situation in local country. We will not enforce any rules, so it is up to you to make sure that what you are purchasing from us is acceptable to be imported into your country. For more about tax and our service please check here: http://www.rosewholesale.com/m-article-id-58.html Best Regards,

Dear Cordelia P., Thank you for rasing your issue. Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values. Customs offices in other countries do not adopt this practice. Customers are responsible for finding out the situation in local country. We will not enforce any rules, so it is up to you to make sure that what you are purchasing from us is acceptable to be imported into your country. For more about tax and our service please check here: http://www.rosewholesale.com/m-article-id-58.html Best Regards, Rosewholesale Customer Service Center