RoseWholesale Questions & Answers

Here’s what consumers have asked with answers from RoseWholesale staff and previous consumers.

650 questions answered

14% answered in 1 day

Question:

How long does it take to ship and me get the item How long does it take to ship and me get the item

Answer:

Best guess 3 weeks to never.

By Aly B. over a year old

Question:

I was about to order some items, but your reviews are worrisome and scary... I was about to order some items, but your reviews are worrisome and scary...

Answer:

Take heed to the reviews!

By over a year old

Question:

Hello, i received an email today stating my order would be shipped when you receive payments. i did place the order on my credit card, so i assumed that was payment. could you be more specific as to what you need or if the order is good to go as is? my order number is h1504091921076125 thank you, patty sullivan kpand3@triad.rr.com Hello, i received an email today stating my order would be shipped when you receive payments. i did place the order on my credit card, so i assumed that was payment. could you be more specific as to what you need or if the order is good to go as is? my order number is h1504091921076125 thank you, patty sullivan kpand3@triad.rr.com

Answer:

This site is not the store. You will have to contact them on their site if you can. Don't hold your breath for a positive outcome though.

By Aly B. over a year old

Question:

Why are the sizes so small! Why are the sizes so small!

Answer:

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.

By CustomerService R., over a year old

See more answers (9)

Question:

I placed an order on 10/20 and only received one item. can't get anyone to answer phone or email. anyone know how i get a refund? order #hh1510191335353243 I placed an order on 10/20 and only received one item. can't get anyone to answer phone or email. anyone know how i get a refund? order #hh1510191335353243

Answer:

We are always trying our best to serving our customer. Please contact our Support Center: http://support.rosewholesale.com/

By CustomerService R., over a year old

See more answers (9)

Question:

Where is my order? hh1511111743080463

Answer:

We have checked it and your problem was solved and please contact us if you have any other problems.

By CustomerService R., over a year old

See more answers (7)

Question:

Hello dear, i wanna make a purchase from www.rosewholesale.com. i just wanna make sure if its a secure website not a scam thanks Hello dear, i wanna make a purchase from www.rosewholesale.com. i just wanna make sure if its a secure website not a scam thanks

Answer:

We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.

By CustomerService R., over a year old

See more answers (5)

Question:

I need to return a few items from last shipment. want to make sure i have right address... 84 granite ave., 2 fl, staten island, ny 10303-2745. is this correct? pls. respond to triciasoto55@gmail.com. thx. I need to return a few items from last shipment. want to make sure i have right address... 84 granite ave., 2 fl, staten island, ny 10303-2745. is this correct? pls. respond to triciasoto55@gmail.com. thx.

Answer:

Customer must return the package as per our instructions shipping address indicated on the R. M. A document and cover the shipping fee for returning the package only if customer support team have authorized the return. Packages sent back without authorization or not according to R. M. A instruction will not be accepted. Please contact our customer service for further advice. Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.

By CustomerService R., over a year old

See more answers (5)

Question:

My name is ron caponigro i. put. an order in they say my package was delivered on the 5 never got it it's for christmas call me please 973 356 8778 i tried call u and it rings and stops then it hangs up please call i need to talk to someone i have an account with u look up my account or name and call me i like your site but not this never getting my package warring to long My name is ron caponigro i. put. an order in they say my package was delivered on the 5 never got it it's for christmas call me please 973 356 8778 i tried call u and it rings and stops then it hangs up please call i need to talk to someone i have an account with u look up my account or name and call me i like your site but not this never getting my package warring to long

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/

By CustomerService R., over a year old

See more answers (5)

Question:

My name is kim richards i placed an order 7 days ago and have gotten it please call or email me asap my number is 8606143604 and my email is brittany.richards33@mail.com My name is kim richards i placed an order 7 days ago and have gotten it please call or email me asap my number is 8606143604 and my email is brittany.richards33@mail.com

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/

By CustomerService R., over a year old

See more answers (5)

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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