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Rosewe Questions & Answers
5,650
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Here’s what consumers have asked with answers from Rosewe staff and previous consumers.
196
questions answered
19%
answered in 1 day
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Question:
I made a order 7/26/15 and it still has not shipped. i paid for it to be expedited. what is the hold up? it has been 3 days later and i needed it for 7/31/15.
Question:
I placed my first order (a dress), and got confirmation. i had to put my card number in twice. now, a week later, i get an email telling me they will ship my order after i pay for the order... or they will cancel my order! i do not like giving my card number more than once to any company. why do you need my card number a third time? my order should be paid in full. i was really hoping to order more clothes. but only if i can depend on proper handling of my purchases and card numbers. i am still hoping to recieve my dress order thanks. tina jones. 931.982.8968. 19tina56jones@gmail.com
Question:
Where is the company located?
Question:
What is your return policy?
Question:
I placed an order on 06/27/2015, received an emailed that the item has shipped with a tracking number, however the usps.com site states no shipment found! i need to know has my order been placed and shipped because my money sure has been taken!
Question:
How long will it take if i order a bathing suit right now and i live on the west coast?
Question:
I'm getting worried, i put an order through rosewe, received my items and they're all of such poor quality and don't fit properly at all. one shirt even had a horrendous smell to it, i could barely hold it without gagging. i've written to them twice with my problem and they're not giving me any return address despite me asking again and again and no instruction on how to get my refund. i'm supposed to return within 7 days of receiving my goods and it's creeping up. i'm worried i'm close to losing almost $200! anyone know who i can contact or has anyone received a returns address?
Question:
Where is my order
Question:
When the shipping say 7 to 15 buisness days how long does it usally take?
Question:
How do i return a item?
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Typical questions asked:
How long does shipping take?
What is the return policy?
Where is the company located?
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