Roselinlin FAQ | Sitejabber

Question:

Yes stop ripping people off! who are you? and you keep changing your names! rip off company! you all should be in jail! the fbi is after you! Yes stop ripping people off! who are you? and you keep changing your names! rip off company! you all should be in jail! the fbi is after you!

Answer:

This is a total scam company who do not provide a return policy - so that speaks for itself - they are a complete scam and you will loose your money, at least!

By elizabeth m. over a year old

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Question:

How do u file a rating. clearly i've been scammed!! shame shame. never again How do u file a rating. clearly i've been scammed!! shame shame. never again

Answer:

I wish there was a place to notify everyone this company is a scam. Please cut your losses and move on.

By Deborah T. over a year old

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Question:

Anyone know how to find the real clothing ? Anyone know how to find the real clothing ?

Answer:

The clothing you receive is identical to what you see online HOWEVER the fabrics are different, the description mentioned and what you receive is not quite the same as I have found out with shipment received from Roselinlin which by the way was incomplete and to date cannot get an answer from service@roselinlin.com.

By Linda C. over a year old

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Question:

Where are the clothes shipped from and what is your return/refund policy?

Answer:

All items are shipped from China. You can check the return policy here: https://roselinlin.com/pages/returns-exchanges If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

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Question:

How come you guys suck so bad? How come you guys suck so bad?

Answer:

Cheap products! Not quality as pictured! Pain to ship back. Not worth time. Money hassle

By DL W. over a year old

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Question:

Where are you located? i am a possible first time customer but need an address & telephone # to check you out on the better business bureau website.

Answer:

We are located in China. We do not offer phone service. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

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Question:

I sent you my question a moment ago I sent you my question a moment ago

Answer:

My order number rola82211591. I wish to exchange all for a smaller size

By Darlene B. over a year old

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Question:

Do you accept responsibility for sham products sent to purchaser as "quality" and that is a blatant lie. ???? Do you accept responsibility for sham products sent to purchaser as "quality" and that is a blatant lie. ????

Answer:

Sorry for your unsatisfied. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

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Question:

Hi i ordered 4 loose pants on may 9th however still haven't received them yet on may 31. please send me full refund (order number: rl12886).thank you! Hi i ordered 4 loose pants on may 9th however still haven't received them yet on may 31. please send me full refund (order number: rl12886).thank you!

Answer:

Three items had been delivered and one item was canceled. Pls check your account about refund carefully. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

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Question:

I made a purchase on 5/24/2019 but received no e-mail account # as promised. my credit card company said the charge posted but no e-mail of receipt. I made a purchase on 5/24/2019 but received no e-mail account # as promised. my credit card company said the charge posted but no e-mail of receipt.

Answer:

Sorry for your unsatisfied. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

See more answers (2)

Roselinlin Questions & Answers

Yes stop ripping people off! who are you? and you keep changing your names! rip off company! you all should be in jail! the fbi is after you! Yes stop ripping people off! who are you? and you keep changing your names! rip off company! you all should be in jail! the fbi is after you!

How do u file a rating. clearly i've been scammed!! shame shame. never again How do u file a rating. clearly i've been scammed!! shame shame. never again

Anyone know how to find the real clothing ? Anyone know how to find the real clothing ?

Where are the clothes shipped from and what is your return/refund policy?

How come you guys suck so bad? How come you guys suck so bad?

Where are you located? i am a possible first time customer but need an address & telephone # to check you out on the better business bureau website.

I sent you my question a moment ago I sent you my question a moment ago

Do you accept responsibility for sham products sent to purchaser as "quality" and that is a blatant lie. ???? Do you accept responsibility for sham products sent to purchaser as "quality" and that is a blatant lie. ????

I made a purchase on 5/24/2019 but received no e-mail account # as promised. my credit card company said the charge posted but no e-mail of receipt. I made a purchase on 5/24/2019 but received no e-mail account # as promised. my credit card company said the charge posted but no e-mail of receipt.

Can’t see your question? Ask to get answers from the Roselinlin staff and other customers.

Roselinlin Questions & Answers

Yes stop ripping people off! who are you? and you keep changing your names! rip off company! you all should be in jail! the fbi is after you! Yes stop ripping people off! who are you? and you keep changing your names! rip off company! you all should be in jail! the fbi is after you!

How do u file a rating. clearly i've been scammed!! shame shame. never again How do u file a rating. clearly i've been scammed!! shame shame. never again

Anyone know how to find the real clothing ? Anyone know how to find the real clothing ?

Where are the clothes shipped from and what is your return/refund policy? Where are the clothes shipped from and what is your return/refund policy?

How come you guys suck so bad? How come you guys suck so bad?

Where are you located? i am a possible first time customer but need an address & telephone # to check you out on the better business bureau website. Where are you located? i am a possible first time customer but need an address & telephone # to check you out on the better business bureau website.

I sent you my question a moment ago I sent you my question a moment ago

Do you accept responsibility for sham products sent to purchaser as "quality" and that is a blatant lie. ???? Do you accept responsibility for sham products sent to purchaser as "quality" and that is a blatant lie. ????

I made a purchase on 5/24/2019 but received no e-mail account # as promised. my credit card company said the charge posted but no e-mail of receipt. I made a purchase on 5/24/2019 but received no e-mail account # as promised. my credit card company said the charge posted but no e-mail of receipt.

Can’t see your question? Ask to get answers from the Roselinlin staff and other customers.

Where are the clothes shipped from and what is your return/refund policy?

Where are you located? i am a possible first time customer but need an address & telephone # to check you out on the better business bureau website.