Roselinlin FAQ | Sitejabber

Question:

I made a purchase but did not get a e-mail receipt proving my purchase. my credit card company shows the charge but i no account number I made a purchase but did not get a e-mail receipt proving my purchase. my credit card company shows the charge but i no account number

Answer:

Sorry for your unsatisfied. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

See more answers (2)

Question:

I am an english size 20 maybe size 18 is a size 5 xl in your sizing too big are your sizes american sizes I am an english size 20 maybe size 18 is a size 5 xl in your sizing too big are your sizes american sizes

Answer:

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should check the size chart in the website. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

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Question:

I ordered on may 2 based on reviews of quick shipping. no notification of shipping,. very disappointing since leaving for a trip soon. why so slow I ordered on may 2 based on reviews of quick shipping. no notification of shipping,. very disappointing since leaving for a trip soon. why so slow

Answer:

Sorry for your unsatisfied. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Roselinlin

By Cnicv C. over a year old

See more answers (2)

Question:

I would like to know why the 3 items i'm attempting to return came up return denied. no explanation. my understanding was you were a legit company. I would like to know why the 3 items i'm attempting to return came up return denied. no explanation. my understanding was you were a legit company.

Answer:

We are a legitimate company. We sincerely apologize for any inconvenience caused by the returns process. You can contact our customer service team（https://roselinlin.com/contact-us) for checking and explain the situation in detail, including the reason for requesting return and any relevant order. Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.

By Miss W., on 1/30/24

Question:

How can i contact How can i contact

Answer:

We have email and 24-7 Live Chat service now(https://roselinlin.com/contact-us). Feel free to contact us if you have any issues.

By Miss W., on 1/30/24

Question:

Where is my order, my phone number is 8609416625. if you do not process it then return my money been waiting for my clothes report to fcc if no ans.

Answer:

You can check the status of your order by visiting https://roselinlin.com/order-query. Or you can contact our customer service team(https://roselinlin.com/contact-us) to check for you.

By Miss W., on 1/30/24

Question:

What should i do if one item didn t arrive? What should i do if one item didn t arrive?

Answer:

You can check the status of your order by visiting https://roselinlin.com/order-query. Or you can contact our customer service team(https://roselinlin.com/contact-us) to check for you.

By Miss W., on 1/30/24

Question:

Doroselinlin shoes run large or small Doroselinlin shoes run large or small

Answer:

We don't have a standard size. Our size chart is accurate. "Size Guide" with detailed product measurements is included on each product page. Be sure to check the measurements provided for each item online and compare them with yours to ensure a better fit. Please note that our size chart is not universal, different product sizes will vary.

By Miss W., on 1/30/24

Question:

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

Answer:

We sincerely apologize for any inconvenience caused by the returns process. If the return process does not work. You can contact our customer service team(https://roselinlin.com/contact-us) and explain the situation in detail, including the reason for requesting return and any relevant order. Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.

By Miss W., on 1/30/24

Question:

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

Answer:

We sincerely apologize for any inconvenience caused by the returns process. If the return process does not work. You can contact our customer service team(https://roselinlin.com/contact-us) and explain the situation in detail, including the reason for requesting return and any relevant order. Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.

By Miss W., on 1/30/24

Roselinlin Questions & Answers

I made a purchase but did not get a e-mail receipt proving my purchase. my credit card company shows the charge but i no account number I made a purchase but did not get a e-mail receipt proving my purchase. my credit card company shows the charge but i no account number

I am an english size 20 maybe size 18 is a size 5 xl in your sizing too big are your sizes american sizes I am an english size 20 maybe size 18 is a size 5 xl in your sizing too big are your sizes american sizes

I ordered on may 2 based on reviews of quick shipping. no notification of shipping,. very disappointing since leaving for a trip soon. why so slow I ordered on may 2 based on reviews of quick shipping. no notification of shipping,. very disappointing since leaving for a trip soon. why so slow

I would like to know why the 3 items i'm attempting to return came up return denied. no explanation. my understanding was you were a legit company. I would like to know why the 3 items i'm attempting to return came up return denied. no explanation. my understanding was you were a legit company.

How can i contact How can i contact

Where is my order, my phone number is 8609416625. if you do not process it then return my money been waiting for my clothes report to fcc if no ans.

What should i do if one item didn t arrive? What should i do if one item didn t arrive?

Doroselinlin shoes run large or small Doroselinlin shoes run large or small

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

Can’t see your question? Ask to get answers from the Roselinlin staff and other customers.

Roselinlin Questions & Answers

I made a purchase but did not get a e-mail receipt proving my purchase. my credit card company shows the charge but i no account number I made a purchase but did not get a e-mail receipt proving my purchase. my credit card company shows the charge but i no account number

I am an english size 20 maybe size 18 is a size 5 xl in your sizing too big are your sizes american sizes I am an english size 20 maybe size 18 is a size 5 xl in your sizing too big are your sizes american sizes

I ordered on may 2 based on reviews of quick shipping. no notification of shipping,. very disappointing since leaving for a trip soon. why so slow I ordered on may 2 based on reviews of quick shipping. no notification of shipping,. very disappointing since leaving for a trip soon. why so slow

I would like to know why the 3 items i'm attempting to return came up return denied. no explanation. my understanding was you were a legit company. I would like to know why the 3 items i'm attempting to return came up return denied. no explanation. my understanding was you were a legit company.

How can i contact How can i contact

Where is my order, my phone number is 8609416625. if you do not process it then return my money been waiting for my clothes report to fcc if no ans. Where is my order, my phone number is 8609416625. if you do not process it then return my money been waiting for my clothes report to fcc if no ans.

What should i do if one item didn t arrive? What should i do if one item didn t arrive?

Doroselinlin shoes run large or small Doroselinlin shoes run large or small

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button! I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button! I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

Can’t see your question? Ask to get answers from the Roselinlin staff and other customers.

Where is my order, my phone number is 8609416625. if you do not process it then return my money been waiting for my clothes report to fcc if no ans.

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!

I tried twice to submit a return through your tracking order directions. i completed the form with photos, but there was no "submit" button!