Rosegal Questions & Answers

Here’s what consumers have asked with answers from Rosegal staff and previous consumers.

722 questions answered

18% answered in 1 day

Question:

Hi. if i select a size because it's made in china should i order a size bigger or is it actually american sizes

Question:

Do you pay extra custom fees when colletcting package ?

Question:

How can i check to see if the products i want to order are in stock?

Question:

Do you know where i can return back rosegal. i would like to return the items i ordered, i kept on calling them but they only promised their customer

Answer:

Gift your items! You will never be able to return them! Horrible company!

By Vickie R. over a year old

Question:

Hello how long does your shipping take. i live in south africa and need a dress for a special occasion .

Question:

How is the wig quality - human hair?

Question:

Why i am not getting my full refund?

Question:

Horrible customer service. refused to cancel my order i made 10 minutes prior. total scam. do not buy from this site.

Question:

Hello-the item ordered is too small in the chest. how do i return and exchange item? the order number is zz1812110957488430. i might like it one size

Question:

I have just written a question to you. my order no. is zz1812110957488430 and it is too small. i need one size larger. how to send back and exchange?

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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