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Rosegal Questions & Answers
6,120
reviews
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Here’s what consumers have asked with answers from Rosegal staff and previous consumers.
722
questions answered
18%
answered in 1 day
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Question:
Purchased an order on 6/24/15 zp1506210801084384 have not received it yet? whats the problem?
Question:
I placed an order june 26,2015. it says it has shipped to the u.s. as of june 27th but no other tracking information is available. it is now july 9th and i have no idea what is going on.
Question:
I am very disappointed with your service. i received goods and i am still awaiting to return them, i have contacted your support centre on a number of occasions for a returns address, my thirty days is going to expire at this rate. is it really so hard to send me an address! i received 2 different ticket numbers and was told you will get back to me within 24 hours. still waiting. ticket numbers are t15070104741 & t15070707049 email is sparkles.emma@gmail.com
Question:
My order was shipped with the wrong zip code. i tried to submit a help ticket and it kept telling me the verification code i typed was wrong
Question:
Why do you not respond to customers and just close tickets without resolution or response?
Question:
I have recieved items in a tightly packed plastic bag, and am appalled at the quality of fabric, stitching, and it doesn't look anything like the online pictures- have filled in the support team return request 3 times and as yet after a week have heard nothing- so does anyone actually work in the office? they say in the sales speech they make it easy to return. mrs margaret collinge id ticket, t15062803393. will have to report to paypal. and consumer line,,
Question:
Yes i do as still waiting for my order to arrival as it nearly four weeks now?
Question:
Hi i just ordered two bathing suits from your rosegal site and after reading these reviews i am concerned that i may not recieve my order in time for my vacation in two weeks. order #zzp1506281942198722. can you assure me i will recieve my order in the 5 to 8 days that i paid extra for shipping. debra c.
Question:
I am not able to get a reply after two weeks of emails as to where my order is... the only phone number is not working any more. i wondered if the company was out of business or worse.
Question:
How do i unsubscribe from your emails and site. you don't post to where i live after i tried to place an order therefore i don't want to receive any further emails or correspondence from your company. thanks helene@timefrost.com
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