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Rosegal Questions & Answers
6,120
reviews
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Here’s what consumers have asked with answers from Rosegal staff and previous consumers.
722
questions answered
18%
answered in 1 day
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Question:
I want to cancel my order but can't get them by phone. someone other than me has registered under my name and i can't log in because i don't know the password they used. please cancel my order. the blouse is not going to fit because i am a plus size. i didn't realize this was from asia.
Question:
Please tell me where is my order placed 2 months ago___ be serious!
Question:
How long does it take to get an order? it has been several weeks and my account has been charged.
Question:
I ordered some shoes on rosegal last night and i forgot to put in the shoe size, so they have me as a size 6 but i need a 8 1/2
Question:
Where is the rest of my order? your site doesn't recognise my email address
Question:
This is the message i've sent you through facebook, i can't send a ticket because it's showing as not an order number, please answer me and arrange for the goods to be sent back for a full refund. hi i would like to return my order for a refund. the jacket has buttons that are too big to go through the holes. the handbag is poor quality and has a very strong smell of plastic. the 2 watches are poor quality too and i don't think my daughters would like them. my order number is zz1509120123158811. hi i've waited a couple of working days and no one has got back to me yet. i went to the web page and i cant ask there because the order number isn't valid. i wold like to return my order for a full refund. i paid using paypal so may have to put in a dispute if i don don't get an answer this time tomorrow. ca14423673062390 this number may help you too
Question:
If i ordered something 25 days ago, will it actually come in time?
Question:
How do you return items?
Question:
In 2 more days my order is still not delivered and it will be 5 weeks... how can i check on my order?
Question:
I order a couple of products. why haven't they send me a confirmation email?
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