Roomster Questions & Answers

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Here’s what consumers have asked with answers from Roomster staff and previous consumers.

117 questions answered
15% answered in 1 day
Question:

I put an ad on craigslist and now i'm getting scammed by roomster. whats up with that?

Answer:

A: We do not post on Craigslist and do not spam or send any messages like this.

By John S.,
Question:

I posted an ad on craigslist and was contact three times by bots associated with roomster. why is that?

Answer:

Yeah I got the same thing. It's bull$#*!. Probably one of those pyramid scheme marketing companies having employees create fake ads to promote this site.

By gen m.
Question:

I am having trouble accessing the website, it is taking much too long for pages & pics to load and before i purchase an upgrade, i need to find a solution. kindly advise.

Answer:

Login to your Roomster account and contact 24/7 support. We can not assist you while on this site.

By John S.,
Question:

Am i guaranteed feedback if i am a professional rental agent?

Answer:

Login to your Roomster account and contact 24/7 support. We can not assist you while on this site.

By John S.,
Question:

Is it safe?

Answer:

Hi. Thanks for contacting Roomster! We would not charge your card without your permission and authorization. Please login to your account for: 1. CANCELING YOUR SUBSCRIPTION 2. DELETING YOUR ACCOUNT 3. CONTACTING 24/7 SUPPORT https://www.roomster.com/Login

By John S.,
Question:

I was sent a link to view an apartment, but it takes me to the roomster signup page. how do i find the apartment from the link sent?

Answer:

Why are you asking question about our site on sitejabber. Don't understand that...

By John S.,
Question:

I need to rent a room in a household in northeast portland,

Answer:

Why are you asking question about our site on sitejabber. Don't understand that...

By John S.,
Question:

Why do i have to pay to talk to people? i do not understand.

Answer:

Why are you asking question about our site on sitejabber. Don't understand that...

By John S.,
Question:

Hi why roomster wants to use fb account only?

Answer:

I don't know why you would be asking questions about Roomster on this site, when we have a 24/7 customer service help desk. Go to http :// /www.roomster. Com And yes, we only support FB logins.

By John S.,
Question:

Answer:

You sign up on Roomster.com or download our android and IOS apps. No we don't do background checks. There is no fee for signing up. We offer in app purchases.

By John S.,

Can’t see your question? Ask to get answers from the Roomster staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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