Roomster Questions & Answers

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Here’s what consumers have asked with answers from Roomster staff and previous consumers.

117 questions answered
15% answered in 1 day
Question:

I did not know it would auto renew and charge me $30. i cancelled my subscription but given it is within 24 hours i would like my money back. your 24/7 helpdesk has not responded in one hour, which is not great service. will you give me a refund as you claim in an above response?

Answer:

Please contact roomster's 24/7 customer service. I am sure by now you have been responded to.

By John S.,
Question:

Hi! is it necessary to pay to read the messages?

Answer:

Yes

By John S.,
Question:

Can you get messages without paying?

Answer:

No

By John S.,
Question:

Is roomster free?

Answer:

Upgrading your account gets you full access to your mailbox, send and receive voice calls, text messages and click through to all member's profiles on Facebook, Twitter, Linkedin & Instagram (when available) If you choose to use the free version of Roomster, you can do that, but you have to wait for upgraded members to contact you. All account types on Roomster can benefit from Roomster's Social Connect.

By John S.,
Question:

Hey how cum i wrote to roomster cs to cancel my subscription, received a confirming message from roomster cs stating cancellation is complete, and now they want to charge my checking account again for $29.95?

Answer:

If you canceled your subscription after the renewal you would of course be charged. Why not ask that question to our 24:7 customer service helpdesk?

By John S.,
Question:

How much does it cost to view all listings on rooster? i need a room to rent

Answer:

Why not ask this question on Roomster customer service helpdesk?

By John S.,
Question:

Can i use roomster without facebook?

Answer:

The answer is NO. We rely on FB login.

By John S.,
Question:

Does your site cost money?

Answer:

I don't know why you would be asking questions about Roomster on this site, when we have a 24/7 customer service help desk. Go to http :// /www.roomster. Com

By John S.,
Question:

How do you contact a person looking for a room?

Answer:

I don't know why you would be asking questions about Roomster on this site, when we have a 24/7 customer service help desk. Go to http :// /www.roomster. Com

By John S.,
Question:

Do i have to sign-up using my facebook account?

Answer:

I don't know why you are posting this question here, and not to Roomster's 24/7 help desk. But yes, you need to use Facebook to sign up with Roomster.

By John S.,

Can’t see your question? Ask to get answers from the Roomster staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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