What is the process once I connect with a potential roommate?

asked by Lynn J. on 4/29/18

1 Answer
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Hello,

Thank you for contacting Roommates.com Customer Support.

To begin the process of looking for a roommate, please create an account at our website, www.Roommates.com. This can be done by clicking on either the Get Started tab at the top of the website, or the Join For Free message in the middle of our homepage.

Once you fill out all the necessary information, our Matching system will begin looking for matching members and post those on your account for you to view. Once you find a member you feel could be a good match, you can send them an email from your account Mail Center. If they reply to you, you can then upgrade to Choice Membership to read their message, with fees starting as little as $5.99 for our 3 day trial.

If you hit it off with someone on our website, you can then plan to meet in person to further discuss becoming a roommate.

Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us at support@roommates.com if you ever need any sort of assistance.

Good luck in your roommate search!

Roommates.com Support

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