Hi,

Are your products made in china?

What is secret behind the low prices? I am asking because it makes me wonder about the quality as I never ordered from you before. What if I didn't like the stuff? Is it easy to return? How much I am going to pay for shipping them back in case of return?

asked by Sara A. on 12/1/15

10 Answers
Thumbnail of user miaom

Dear customer,
Nice day.
Sorry for the late reply and the worries.
Our website has noted that our company is set up in China and we also have warehouses in many other areas.
Hope you can kindly understand.
If you do not like the items, you can send them back according to our return policy.
You can contact us and we will try our best to serve you.
About the return shipping, you need to consult your local post office because the return shipping is charged by them.
Hope you can kindly understand.
If there is any other problem, please feel free to contact us.
The email is webmaster@romwe.com.
Yours sincerely.

Helpful  (0)
Thumbnail of user innaz

The prices are cheap because they reflect the quality of the clothes. Very cheaply made products. If you live in Canada or USA it is not worth returning stuff cause you will pay tons of money on shipping and the boarder fees.

Helpful  (1)
Thumbnail of user jinaj

It really depends. I buy from this site all the time but it's mostly cheap material and the sizes run very small. But my sweater that I just got in the mail last week is a strong, warm material and also the winter skirt I got is a strong, sturdy material as well. So I'm happy with that order. Not so happy with the black leggings I ordered, that looks like it's made for a toddler and also it's denim material when the description says leggings

Helpful  (1)
Thumbnail of user oliviaz

There is not any label in the 2 pieces I bought. Yes, the quality is extremely poor. Do not buy anything from it.

Helpful  (1)
Thumbnail of user bekaha

The quality of the clothing is often poor. They make it difficult for you to return things - it's such a hassle - and you will have to pay for return shipping.

Helpful  (1)
Thumbnail of user pennys20

DO NOT buy from them. Terrible company. Clothes are rubbish and don't look like the pictures. They don't stick to their own polices and deliberately take ages to refund. Yes deliberately. They asked me if I could wait a few more days (after beeing 6 days late with payment.) when I said no, they immediately refunded it. Bad people. Bad company

Helpful  (0)
Thumbnail of user danielab4

Yes they buy all the clothing in www.aliexpress.com, and the prices is so expensive in romwe!, aliexpress have free shippping and prices low

Helpful  (0)
Thumbnail of user jeffreyr29

Yes they are made in China, its takes forever to get them shipping is really slow. TRY TO CONTACT THEM SEEMS TO BE A WASTE OF TIME.no phone number send and email- ticket -and they will get back to you with really no answer

Helpful  (0)
Thumbnail of user dotk

It came from China and the quality is very poor. Further the size is not accurate. I'm 5'7" 130 LBS and sizes Large and XLarge did not fit me. Because the cost to return such cheap items is not worth it, I gave everything to my 12 year old neighbor who was able to get the clothes on and was very happy to receive them. Never again would I order from this website.

Helpful  (0)
Thumbnail of user gilt12

Yes, the product is manufactured somewhere in China. You will not get the items you order only cheap copies of items pictured. Quality is very poor, uneven sleeves, cheap fabric, no returns or exchanges & no customer service. Don't waste your money. Romwe is NOT legit! They are thieves.

Helpful  (0)

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