Rocket Lawyer Questions & Answers

Hello Randall, Please email us at customeroutreach@rocketlawyer.com explaining your billing situation and be sure to include the email address that you've signed up with. The Free Trial is free for 7 days, if it's not cancelled within that time frame then it does convert into the Premium Monthly Plan, which is explained at the time of sign up. We hope to hear from you soon.

Hello Patrick, We're glad to look into this to make sure your membership was downgraded (cancelled). Please send an email to customeroutreach@rocketlawyer.com including the email address that you've used to sign up with so we can take a look at your account.

Hi there Maria, Thanks for your question, but unfortunately this is not something that we can answer for you and we greatly apologize for that! You would need to get this answered by an attorney. If you're in a membership with us, you can ask a legal question in the "Ask a Lawyer" tab that we have when you're logged in to your account. If you need assistance locating it or if you'd like help with signing up for a membership, please call us at 877-881-0947 (M-F, 6am-6pm PT).

Hello Norma, We appreciate your question! Unfortunately I myself am not an attorney, so I am unable to answer your question as to how difficult it will be to file for a divorce on your own. At Rocket Lawyer, we do provide a Divorce Settlement Agreement and a Divorce Worksheet, which can help with this process, but it will not be the only documentation you will need. You may need to obtain documents from your local county clerk's office, I'd recommend giving them a call or visiting them in person. If you're in a membership with Rocket Lawyer, you're more than welcome to get a consultation set up with an attorney to discuss your situation at no extra cost. If you aren't in a membership and would like to find out more about what we have to offer, please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).

Hi Marcia! Thanks for your question. We have a plentiful amount of estate planning documents on our website that you're more than welcome to create by starting an account with us. I'm unable to give you legal advice on your matters since I myself am not an attorney, but you can sign up for our Premium Monthly Plan (cancel anytime, no contract) and you'll not only be able to create all of your estate planning documents, but you'll also be able to speak with an attorney by getting a consultation set up. To get more membership information or on how to get started, please call us at 877-881-0947 (M-F, 6am-6pm PT). I hope this helps!

Hello Shawn, Thanks for your question! You should be given two options at the check out page; they can vary from time to time depending on what promotions we have going on. For instance, you could see an option for purchasing the document for a given price or starting a 7-Day Free Trial. The Free Trial does require credit card information, but you will not be billed for anything at all. The single price for the document is a one time price. If you need further assistance, please feel free to call our customer service at 877-881-0947 (M-F, 6am-6pm PT).

Hi Jackelon, We appreciate your question! I apologize for any inconvenience this may cause, but we don't have documents specifically for guardianship, because they can be county specific. We do offer a Child Care Authorization document, and we do have some legal help articles regarding guardianship over children and elder parents. It may be helpful to call your local county courthouse for guardianship information in your specific area, or you may be able to find this information regarding your state/county online. Again, I apologize that we aren't able to help more! If you're in a membership with us or are interested in one and would like to speak with an attorney regarding guardianship, feel free to call us at 877-881-0947 (M-F, 6am-6pm PT.) Thanks!

Hey Jeanne, Thanks for your question! Rocket Lawyer does provide attorney services to our customers mostly through memberships, and unfortunately the question that you've posed would need to be discussed with an actual attorney; I apologize for any inconvenience that this may have caused. If you're currently in a membership with Rocket Lawyer, you're more than welcome to speak to our Attorney Services department to get a consultation/document review set up by calling 877-881-0947 (M-F, 6AM-6PM PT), or feel free to give us a call regarding any other inquiries. We hope that this could be of some assistance and have a wonderful day!

A: Hi Marie, We appreciate your question! If you need pricing for the incorporation of a non-profit organization, we recommend speaking to one of our Incorporation Sales Associates and they'll be able to provide you with a complete price breakdown depending on your needs for your non-profit. The number to speak directly to that department is 888-627-1186. If you're referring to one of our non-profit documents, the price is usually $20 per legal document. Feel free to email us at customeroutreach@rocketlawyer.com or speak with our customer service at 877-881-0947 with any general questions and concerns.

Hey Ronnie, Thanks for your question. We do not have anything specifically titled for matchmaking business, but all of our legal documents can be manually edited so long as they're not' eSigned. If you find a document that you might be able to alter and use, feel free to manually edit it. We're always more than happy to help if you need assistance with anything, feel free to call us at 877-881-0947 (M-F, 6am-6pm PT.)