RetailMeNot Questions & Answers

Hello Julianne. We are not a Canadian company. We are based in Austin, TX. We do not guarantee our coupons, however, we do everything we can to validate the content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop! If you ever find any offers that do not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know of your experience. We monitor feedback like yours and will take necessary action if we notice any trends. If you ever have any questions, feel free to reach out to our Customer Care team! We are here to help!

Hi Marie! We have a variety of offers, including In-Store coupons. Promo codes are intended for online use only. We cannot guarantee that they will be accepted in store. For in-store specific offers, you can select in-store coupons on the left hand side of the page under the merchants logo. Hope this helps! If you ever need assistance with an offer, please reach out to our Customer Care team. We would be happy to help!

Hi Carlos! Thank you for your interest in RetailMeNot. To add your store to RetailMeNot, please submit a coupon here: http://www.retailmenot.com/submit.php. Your store and offer will then go through our moderation process. If your store is a good fit for RetailMeNot, your offer will be added to the site. There is no cost to add offers to RetailMeNot using this form. You can also add offers through your affiliate network, if you are a member of an affiliate network such as Rakuten Affiliate Network (Linkshare), Commission Junction, Pepperjam, Impact Radius, and ShareASale. To get started, simply extend an invitation and coupon to us through the network. This option provides additional benefits such as advertising opportunities. The cost for this option is in the form of a commission rate that is included in your program terms.

Great question Diana! We are separate from retailers loyalty programs. Offers provided through their specific loyalty programs will differ from the offers on RetailMeNot.

Hello! We apologize if you were unable to take advantage of this offer. Please remember it is up to the individual merchant's decision whether or not the offer will be accepted. We apologize for any inconvenience this may have caused. If you have any additional questions, please reach out to our Customer Care team. We would be happy to further assist you.

Good news Sally! Our app is completely free to use!

We are here to help you save Kate! Both our website and app are free to use!

Hello Danielle. All merchant removal requests must be submitted via email. Please email your request to us directly from a business or corporate email address and we would be happy to look further into this.

Hi Mary! Thank you for your questions. We receive offers from both users and merchants. We do everything we can to validate the content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop! If you find that an offer does not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know of your experience. We monitor feedback like yours and will take necessary action if we notice any trends. We sincerely apologize for any frustrating experience and hope you continue to use RetailMeNot for savings!

Hello Ann! We recommend reaching out to Carowinds directly for additional information on if they require id at the time of entrance or ticket pick up. This may vary by location. Hope this information helps!