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ResumeHelp Questions & Answers
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Here’s what consumers have asked with answers from ResumeHelp staff and previous consumers.
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Question:
Good evening, i was recently chatting with benjamin and i had walked away from convo...i did use the trail period.
Question:
Where is my resume???
Question:
Ehello there have been four unauthorised debits to my credit card. ruben molinero bautistathank you for contacting resumegig. my name is ruben, charlotte. mehi ruben ruben molinero bautistaallow me to look up your account charlotte. could you hold for a minute please? meno worries ruben molinero bautistathank you so much for your time charlotte, i founfd your account, meok ruben molinero bautistaplease be reminded that all of our subscriptions are auto renewing. we have a continuous billing feature which charges your account after the 14-day period and every month afterward unless you choose to cancel your subscription beforehand. since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription. you have already cancelled your subscription, rest assured that you will not be billed again. mehi ruben, ruben molinero bautistayour account was cancelled for you on 2016-02-04, and you received a refund for $17.06 today. mei require that all monies taken be refunded. please be advised that resumehelps gives all new customers the option of deselecting the autobilling cycle and only paying the $1.95 for the fourteen day period which is what i chose. meyou will note that i did not utilize the website after 14/11/2015. as i understood that i had only subscribed and paid for fourteen days. this is not an error on my behalf. please arrange a full refund of all monies as previously requested as resumehelp has incorrectly deducted them from my visa card. mean unauthorised transaction is one made by someone else using your account without your knowledge or consent ruben molinero bautistawe sincerely apologize for the inconvenience, even if you used the service or not, we are not able to process more than one month refund due to our terms and conditions located in our home page. ruben molinero bautistais there anything else i can assist you with? meyes you can give me the name of the ceo and an email address where i can contact him. you can refund all monies that resumehelp has stolen from my account. $174.96 meresume help is committed to requires subscribers to give consumers clear and unambiguous terms and conditions i assume? meplease escalate this to a senior person. you are unable to help in this instance. ruben molinero bautistai am so sorry, this is an international company and i do not know the ceo name, for any problem or you if have any questions or concerns, simply give us a call at 1-844-484-1207 monday - friday 8 am to 8 pm cst saturday 8 am to 5 pm cst sunday 10 am to 6pm cst ruben molinero bautistais there anything else i can assist you with? mei am not calling internationally for something so simple. have a manager come to your computer and arrange to refund the money that has been removed from my account that was unauthorized. i will wait while you go and get someone senior. what is your id number please?
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