Resume Now Questions & Answers

Here’s what consumers have asked with answers from Resume Now staff and previous consumers.

45 questions answered

0% answered in 1 day

Question:

How much does this cost? i have very little money as i am unemployed right now. How much does this cost? i have very little money as i am unemployed right now.

Answer:

Hi Justin: Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD.

By Laura T., Social Media Specialist over a year old

Question:

Hi, if i pay for a resume for $1.45, can i cancel next day without any charges and only be out the initial payment Hi, if i pay for a resume for $1.45, can i cancel next day without any charges and only be out the initial payment

Answer:

Sure thing! You will need to cancel withing the 14 day trial! A: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you. If you have any problems you can send us a private message and we will assist you from here.

By Laura T., Social Media Specialist over a year old

Question:

Yes, i would like to cancel my 19.95 subscription to resume now. i just paid the 1.95 to be walked through the resume builder. at the end in other to save my resume and be able to make any changes on my own, i have to pay for adobe program. why is this? i mean if this resume now is free. why is there a charge after you finish the resume. to me it's not right and that's another reason why i want to cancel. Yes, i would like to cancel my 19.95 subscription to resume now. i just paid the 1.95 to be walked through the resume builder. at the end in other to save my resume and be able to make any changes on my own, i have to pay for adobe program. why is this? i mean if this resume now is free. why is there a charge after you finish the resume. to me it's not right and that's another reason why i want to cancel.

Answer:

Hi Barbara, I will be more than glad to assist you. You may cancel your subscription using any of the following options: · over phone on the number: 844-351-7484, Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST · by clicking chat button on our website · from your account- go to settings>subscription>cancel (on the top right of your home page when you login)

By Laura T., Social Media Specialist over a year old

Question:

Yes i need to cancel . i canceled before and i just noticed after all this time...i finally looked at my bank statement that i have been being billed for months for 19.95 Yes i need to cancel . i canceled before and i just noticed after all this time...i finally looked at my bank statement that i have been being billed for months for 19.95

Answer:

Hi Gina, I will be more than glad to assist you. You may cancel your subscription using any of the following options: · over phone on the number: 844-351-7484, Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST · by clicking chat button on our website · from your account- go to settings>subscription>cancel (on the top right of your home page when you login)

By Laura T., Social Media Specialist over a year old

Question:

I have just clicked on to your website. thus, i am not sure of your capabilities. however, i need a professional to generate a resume for me tonight. i can share my linked in profile and also speak to the writer on the phone to give more insight. please let me know if this is a service you offer. thanks, elizabeth I have just clicked on to your website. thus, i am not sure of your capabilities. however, i need a professional to generate a resume for me tonight. i can share my linked in profile and also speak to the writer on the phone to give more insight. please let me know if this is a service you offer. thanks, elizabeth

Answer:

Hi Elizabeth, Thank you for contacting Resume-Now. We surely do have that service. Our professional resume writers have written thousands of resumes for a wide variety of industries. We'll match you to a resume writer who will skillfully craft your resume so that you get employers' attention. This service could be somewhat difficult to fulfill, due to the small time-frame that you have. We need at least 2 to 3 business days to expedite your resume, were looking a turn-in time for next Monday. This service starts at $99.99 USD We also provide the powerful tool of our Resume Builder. Resume-Now will provide with all the tools and tips to fit for your needs. Just choose one of our job-winning designs and browse through our job-specific, situation-specific, or themed Resume templates. In no time, you'll have a flawless and professional Resume. We offer a full access 14 day trial for $1.95 USD Feel free to contact us if you need assistance or if you have questions about our products.

By Laura T., Social Media Specialist over a year old

Question:

Why can't we pay via paypal ? i don't like handing my credit card details over the internet? Why can't we pay via paypal ? i don't like handing my credit card details over the internet?

Answer:

Some banks can provide you with a temporary credit card number to make transactions over the internet.

By Laura T., Social Media Specialist over a year old

Question:

You have been making unauthorized charges to my credit card of $19.95 for four months. stop it! i have notified by credit card company that these are unauthorized charges. i want my money back! You have been making unauthorized charges to my credit card of $19.95 for four months. stop it! i have notified by credit card company that these are unauthorized charges. i want my money back!

Answer:

Same here. Four months! So I called 844 351 7484. A nice fellow by the name of Jesse was kind enough to listen and offer apologies and a refund of 3 months. "Subscription" canceled. Never knew I had "one". I'll spare you my rant on this HighTech Theft. Jesse should look for a job where his good name isn't associated with this soon to be looked at by the FEDS, yeah, they got your Resumé all right. César Maradiegue. Woodside, NY

By Cesar M. over a year old

Question:

Is it easy to cancel before the 14 day period? im worried once i join up and print off my resume it will be a nightmare to cancel.. Is it easy to cancel before the 14 day period? im worried once i join up and print off my resume it will be a nightmare to cancel..

Answer:

Its super easy, you can either call or cancel yourself on the site, don't email or live chat... those suck b$lls

By Jack M. over a year old

Question:

With one time subscription i built my resume and paid. then i was charged $19 for the service i have not received. even without email authorization. i want to cancel my subscription and get my moneyback With one time subscription i built my resume and paid. then i was charged $19 for the service i have not received. even without email authorization. i want to cancel my subscription and get my moneyback

Answer:

They don't have one time payment, they do have a lot of cool stuff that helped me get a job in two weeks of signing up

By Jack M. over a year old

Question:

I would like to cancel my account with resume now please any questions you can contact me on 0224165173 I would like to cancel my account with resume now please any questions you can contact me on 0224165173

Answer:

Greetings Damion N. We apologize that you werent happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@resume-now.com if you need any further assistance on your account. Looking forward to helping you achieve a timely and secure resolution. Best Regards, Resume-Now

By Laura T., Social Media Specialist over a year old

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Resume Now Questions & Answers

How much does this cost? i have very little money as i am unemployed right now. How much does this cost? i have very little money as i am unemployed right now.

Hi, if i pay for a resume for $1.45, can i cancel next day without any charges and only be out the initial payment Hi, if i pay for a resume for $1.45, can i cancel next day without any charges and only be out the initial payment

Why can't we pay via paypal ? i don't like handing my credit card details over the internet? Why can't we pay via paypal ? i don't like handing my credit card details over the internet?

Is it easy to cancel before the 14 day period? im worried once i join up and print off my resume it will be a nightmare to cancel.. Is it easy to cancel before the 14 day period? im worried once i join up and print off my resume it will be a nightmare to cancel..

I would like to cancel my account with resume now please any questions you can contact me on 0224165173 I would like to cancel my account with resume now please any questions you can contact me on 0224165173

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