Resume Now Questions & Answers

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Here’s what consumers have asked with answers from Resume Now staff and previous consumers.

45 questions answered
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Question:

How much is it to make a resume on one of your team.plates

Answer:

Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!

By Laura T., Social Media Specialist
Question:

Please send my money back or refund to my account seriously. please check when i took the whole month subscription i can show this to the legal autho

Answer:

Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.

By Brandice W.
Question:

Customerservice@resume-now please cancel my subscription please i don't want . you directly cut my money without intimated 4313.74 rupees. why why

Answer:

Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now

By Yashira H.
Question:

Hi, directly 4313.74 of indian rupees cut from my account. without intimate regarding it. i have already paid on it when i got the two resume,pls send

Answer:

Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now

By Yashira H.
Question:

Answer:

Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now

By Yashira H.
Question:

Answer:

Hello, Susan - Thanks for getting in touch with us. Allow us to explain our products and services. We offer a professional resume kind tool, in which you can begin by uploading an existing resume or by creating new resumes from scratch. Also, we offer expert advice from our professional certified writer's on how to make your resume shine, polish your resume, make it stand out to employers and professionally-written resumes or cover letters. We also provide plenty of learning material on the website to help you out in lots of different ways. We have guides and tips on how to build a professional resume and cover letter. You'll also find an interview preparation tool, with sample videos and the types of questions that are typically asked, to make sure you make a lasting first impression. Plus, we have a ton of articles and reading material to help you out as best we can. For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee of $1.95-$2.95, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account. We hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.

By Laura T., Social Media Specialist
Question:

Hello my name is ivan i wanted my resume and cover letter to be reviewed, i can get help from anyone

Answer:

Hello, Ivan: Unfortunately, we do not offer reviews for cover letters, however, with Resume Review ($19.95 USD), your resume will be carefully read and evaluated by a professional resume analyst. They'll provide you with detailed, section-by-section advice to make your resume stronger - so you can land more interviews! Resume Review will help you: -Highlight your most marketable skills -Catch grammar, spelling, and formatting mistakes -Stand out from the competition -Present yourself effectively for the job We will post your review back into your account in just 1-2 business days!

By Laura T., Social Media Specialist
Question:

How can i cancel my account

Answer:

Hello, Serge: You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@resume-now Please include the full name of the account holder alongside with the Account ID or email address used to create an account with Resume-Now. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 844.351.7484 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0808. 189. 0354 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 1800. 758. 381 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 198 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By LiveChat: https://www.resume-now.com/contact-us By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

By Laura T., Social Media Specialist
Question:

Do you have a trial period? if so, what is the cost

Answer:

Hello, Jayde: Yes! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee of $1.95 or $2.95 USD, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.

By Laura T., Social Media Specialist
Question:

Yes, i apparently canceled 5 days late and now i have a charge of $24.99. can you refund that?

Answer:

Thank you for getting in touch with us! Please contact our Customer Service Department in order for us to properly assist you. United States and Canada: 844.351.7484 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0808. 189. 0354 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 1800. 758. 381 Monday Friday 8:00 AM to 8:

By Laura T., Social Media Specialist

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