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on 9/7/17Hi Nancy,
You should have your resume available in your Resume-Now account. You can download a copy of your resume and save it to your computer or device. If you need further assistance, please, call our Customer Service at 844-351-7484 Representatives are available from Monday to Friday, 8 AM to 8 PM (CST), Saturdays from 8 AM to 5 PM (CST) and Sundays from 10 AM to 6PM (CST). Thank you!