Rehlat Questions & Answers

Question 1

Question:

I called many times the customer care, but until now not respond. i want support from rehlat to reschedule the date.... I called many times the customer care, but until now not respond. i want support from rehlat to reschedule the date....

Answer · 2018-05-14T12:36Z

Answer:

Dear Shahab, Greetings from Rehlat! I really apologize for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. Awaiting your response. Regards, Customer Delight Team

By Social T., over a year old

Question 2

Question:

Hi i really wanted to book ticket but the complaint i have read in reviews make me to change my mind why people not receiving their booking confirmati Hi i really wanted to book ticket but the complaint i have read in reviews make me to change my mind why people not receiving their booking confirmati

Answer · 2018-04-27T07:11Z

Dear Abd A, Greetings from Rehlat! I do understand you concern, please note that sometimes due to a technical glitch between the airline system vs. our the tickets are not confirmed automaticly and hence we personally speak to the customer and issues the tickets. We are a trusted website and Our aim and our Goal is to give you the best travel services that the Middle East has to offer. If there is something that we can help with meanwhile, or if you run into difficulty, then feel free to get in touch with us at: help@rehlat.com Thank You. Regards, Team Rehlat

Question 3

Question:

If a airline change the time schedule of the one their flight in a connecting flight after making a booking will i get a full refund ? If a airline change the time schedule of the one their flight in a connecting flight after making a booking will i get a full refund ?

Answer · 2018-03-05T07:10Z

Dear Rony R, Greetings from Rehlat! I would request you to kindly send an email to help@rehlat.com, with your booking details so that we can check with the Airlines and update you on the status. Thank You. Regards, Candida Customer Delight Team

Question 4

Question:

Is there any new discount offers from dubai ?

Answer · 2017-11-08T10:22Z

Dear Majid, Greetings from Rehlat! Kindly click on the below link and check out our deals page for the best offers https://www.rehlat.ae/en/deals/ Thank you. Regards, Rehlat

Question 5

Question:

Yes please. i want to change my return flight from baghdad to perlin from 10-08-2017 t0 06-08-2017. my ref number is 207488 hank you Yes please. i want to change my return flight from baghdad to perlin from 10-08-2017 t0 06-08-2017. my ref number is 207488 hank you

Answer · 2017-07-30T11:11Z

Dear Tarek, Trust you are doing well. I see that we have sent you an email yesterday with the date change details as requested. The Ticket #77681. Thank you. Customer Delight Team Rehlat!

Question 6

Question:

I booked a ticket from rehlat and i did spelling mistakes of my first name . what's the procedure for name correction? I booked a ticket from rehlat and i did spelling mistakes of my first name . what's the procedure for name correction?

Answer · 2017-07-09T11:48Z

Dear Harsh, Hope you are doing well. Request you to kindly send an email to help@rehlat.com with your ticket / booking details so that we can assist you. Regards, Customer Delight Team Rehlat

Question 7

Question:

Whatever you do, don't book with this company!!!save yourself the headache, the stress, time, and money!! i booked a ticket with this company and when i received my ticket, it was the wrong time returning. i called them immediately to inform them of the error and they said it was nothing they could do because the department that make the changes was closing in 15 minutes. since i needed to confirm my travel and the ticket was refundable, i purchased a new ticket with the correct time. shortly after, i received an email from the department that was suppose to be closing and was told there was nothing they could do and if i wanted a refund, i would have to pay 350aed which is 1/3 of the price of my ticket. after speaking to the representatives, heidi (at least that's the name she gave me) and expaining to her the situation, she said there was nothing theu could do and i must pay the cancellation fees. i asked to speak to the manger and she hung up the phone. every time i called back after, someone would pick up the phone then hang up. i was very angry and decided to wait until the next day. well, when i called and spoke to a supervisor, huda (that was the name she gave me) she was just as rude as the other representative, she did nothing to try to help me, she could not answer any questions, she blamed me for the computer error, and she was very rude!!! i finally gave up and decided that i wasnt going to waste my time talking to these people. however, i am going to make sure i let others know that this company is made up of a bunch of crooks!!! you would be better off going directly through the airlines because you'll end up losing in the end!!! i will go on every site i can go on to let people know about this horrible company as i type with my broken wrist. signed, rehlat you messed with the wrong customer trishawn Whatever you do, don't book with this company!!!save yourself the headache, the stress, time, and money!! i booked a ticket with this company and when i received my ticket, it was the wrong time returning. i called them immediately to inform them of the error and they said it was nothing they could do because the department that make the changes was closing in 15 minutes. since i needed to confirm my travel and the ticket was refundable, i purchased a new ticket with the correct time. shortly after, i received an email from the department that was suppose to be closing and was told there was nothing they could do and if i wanted a refund, i would have to pay 350aed which is 1/3 of the price of my ticket. after speaking to the representatives, heidi (at least that's the name she gave me) and expaining to her the situation, she said there was nothing theu could do and i must pay the cancellation fees. i asked to speak to the manger and she hung up the phone. every time i called back after, someone would pick up the phone then hang up. i was very angry and decided to wait until the next day. well, when i called and spoke to a supervisor, huda (that was the name she gave me) she was just as rude as the other representative, she did nothing to try to help me, she could not answer any questions, she blamed me for the computer error, and she was very rude!!! i finally gave up and decided that i wasnt going to waste my time talking to these people. however, i am going to make sure i let others know that this company is made up of a bunch of crooks!!! you would be better off going directly through the airlines because you'll end up losing in the end!!! i will go on every site i can go on to let people know about this horrible company as i type with my broken wrist. signed, rehlat you messed with the wrong customer trishawn

Answer · 2017-02-27T08:27Z

Dear Trishawn, Greetings from Rehlat! I really apologies for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. We would like to understand your discontent with Rehlat and take corrective actions for the future. We value you as our customer and your feedback will help us build a stronger and customer friendly system. Thank You. Regards, Customer Delight Team

Question 8

Question:

How to contact them? i didn't receive my ticket copy after i book? please help me. thank you! How to contact them? i didn't receive my ticket copy after i book? please help me. thank you!

Answer · 2019-02-20T05:34Z

Don't worry you will receive itYou can contact them via email(help@rehlat.com

Rehlat Questions & Answers

I called many times the customer care, but until now not respond. i want support from rehlat to reschedule the date.... I called many times the customer care, but until now not respond. i want support from rehlat to reschedule the date....

If a airline change the time schedule of the one their flight in a connecting flight after making a booking will i get a full refund ? If a airline change the time schedule of the one their flight in a connecting flight after making a booking will i get a full refund ?

Is there any new discount offers from dubai ?

Yes please. i want to change my return flight from baghdad to perlin from 10-08-2017 t0 06-08-2017. my ref number is 207488 hank you Yes please. i want to change my return flight from baghdad to perlin from 10-08-2017 t0 06-08-2017. my ref number is 207488 hank you

I booked a ticket from rehlat and i did spelling mistakes of my first name . what's the procedure for name correction? I booked a ticket from rehlat and i did spelling mistakes of my first name . what's the procedure for name correction?

How to contact them? i didn't receive my ticket copy after i book? please help me. thank you! How to contact them? i didn't receive my ticket copy after i book? please help me. thank you!

Hi,my name is arunleenraj.my mail id is leenrajarun@gmail.com.my booking id is 2040029.i was book the tickets on april 5th evening kindly refund money

How long does it take for my booking to be confirmed? it has been 30 minutes

Can’t see your question? Ask to get answers from the Rehlat staff and other customers.

Rehlat Questions & Answers

I called many times the customer care, but until now not respond. i want support from rehlat to reschedule the date.... I called many times the customer care, but until now not respond. i want support from rehlat to reschedule the date....

If a airline change the time schedule of the one their flight in a connecting flight after making a booking will i get a full refund ? If a airline change the time schedule of the one their flight in a connecting flight after making a booking will i get a full refund ?

Is there any new discount offers from dubai ? Is there any new discount offers from dubai ?

Yes please. i want to change my return flight from baghdad to perlin from 10-08-2017 t0 06-08-2017. my ref number is 207488 hank you Yes please. i want to change my return flight from baghdad to perlin from 10-08-2017 t0 06-08-2017. my ref number is 207488 hank you

I booked a ticket from rehlat and i did spelling mistakes of my first name . what's the procedure for name correction? I booked a ticket from rehlat and i did spelling mistakes of my first name . what's the procedure for name correction?

How to contact them? i didn't receive my ticket copy after i book? please help me. thank you! How to contact them? i didn't receive my ticket copy after i book? please help me. thank you!

Hi,my name is arunleenraj.my mail id is leenrajarun@gmail.com.my booking id is 2040029.i was book the tickets on april 5th evening kindly refund money

How long does it take for my booking to be confirmed? it has been 30 minutes

Can’t see your question? Ask to get answers from the Rehlat staff and other customers.

Is there any new discount offers from dubai ?