Redbubble Questions & Answers

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Here’s what consumers have asked with answers from Redbubble staff and previous consumers.

158 questions answered
10% answered in 1 day
Question:

Answer:

Hi Nelson, Thanks for getting in touch with us! Where your order is shipped from depends on where it's going and what was ordered. We work with 3rd party printers and shippers to get your order to you as fast as possible. Because these printers are specialists in their craft, orders with multiple items might ship in separate packages from different locations. For more information, have a look at this article: http://rdbl.co/2AzqS0C

By Red B., CS Team
Question:

I am trying to find out how to post designs plus what percentage of commissio. is paid

Answer:

Hi there! We have a special section in our help center just for interested artists like you. Have a look using this link right over here: http://rdbl.co/1MNHVuZ If you still have questions, please don't hesitate to give our Artist Experience team a shout!

By Red B., CS Team
Question:

How is it that i just added my collection on redbubble today for the very first time &haven't sold anything, yet i have reviews dating to 2015???

Answer:

Hi Amanda, Thanks for writing in. We'd be happy to explain this a bit further. Youll notice some nifty new tabs on your Redbubble work pages which share important information with customers. Here you can find which products youve made available, work descriptions and comments from other users, and product reviews. Our reviews are written specifically about Redbubble products (ie. T-shirt, sticker, poster) and not about your particular artwork or collection. Weve saved the artwork comments section for that! If you check out a throw pillow on your profile, it will have the same reviews as another artist's. The reviews you see on your work pages are generated via email sent out to a randomised groups of Redbubble buyers. Hopefully that clears things up a bit! Let us know if you still have questions.

By Red B., CS Team
Question:

Hi do you ship to sri lanka ?

Answer:

Hi there Pasindu, We sure do! For more information about our shipping and manufacturing process, please have a look at this link right over here: http://rdbl.co/2AzqS0C

By Red B., CS Team
Question:

I need to know the quality of fabric redbubble use for their duvet covers so that i can market these. is it polyester? what's the thread count?

Answer:

Hi Claz, Thanks for reaching out! The thread count is 146TC for the backing fabric 50% cotton 50% polyester. The face of the duvet is 100% polyester. If you have any other questions, please let us know.

By Red B., CS Team
Question:

How much design limit can i upload in my readbubble account in one day for sale ????

Answer:

Hi Jono, Thanks for reaching out! Once you have a Redbubble account, you can upload up to 300 of your personal designs per day, and 30,000 designs total. Just something to keep in mind, our site is not set up to support bulk uploading meaning you will have to upload each design individually. If you have any artist related questions we have a very handy Help Center just for folks like you: http://rdbl.co/1MNHVuZ

By Red B., CS Team
Question:

Can my stickers get wet?

Answer:

Hi Mallory, Thats a great question! Stickers can get wet and clean up quite easily. When consistently exposed to the elements like on your bike or car, our stickers will look great for up to 18 months. Hope this helps! Let us know if you have any other questions.

By Red B., CS Team
Question:

Answer:

Hi Tammy, Thanks for reaching out. So long as your order was placed before or by the Holiday Order By date (link: http://rdbl.co/2fUrxz0), your order should have reached you in time for the holiday. If it didn't, please don't hesitate to get back in touch with us!

By Red B., CS Team
Question:

I ordered from redbubble on december 13 and paid for express shipping, to have it delivered by december 19, which was two days ago.

Answer:

Hi John, We're sorry to hear your order didn't make it to you by the time you expected. Have you sent a request through to our Customer Experience team? Use the following link to get started: http://rdbl.co/1yhhllS

By Red B., CS Team
Question:

Answer:

Hi Caleigh, We do not offer phone support at this time, but you're welcome to send a request through our help center: http://rdbl.co/1yhhllS Once this comes through, we'll be happy to answer your questions as quick as we can!

By Red B., CS Team

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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