Redbubble Questions & Answers

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Here’s what consumers have asked with answers from Redbubble staff and previous consumers.

158 questions answered
10% answered in 1 day
Question:

I made a purchase for a t shirt and when i attempted to check the status if it shipped, my order number and email address was invalid !!

Answer:

Hi Jamallah, Sorry to hear that! Please contact us through our Help Center for further assistance: https://rdbl.co/1yhhllS Hope to hear from you soon!

By Red B., CS Team
Question:

Trying to see a clock with leonard cohen's image .

Answer:

Hi there Dianne, Thanks for reaching out to us. Redbubble is a dynamic marketplace and the products available from artists are regularly reviewed and frequently change. We recommend using the search bar on our homepage to search by design and product. With millions of works added daily, you're bound to find something that resonates with you! Please let us know if you need further assistance with your Redbubble purchase.

By Red B., CS Team
Question:

Is redbubble a legit site? because i would like to buy something but i don't know i'll just be entering a scam. so if it's legitimate can you tell me?

Answer:

Hey there Trip, Thanks for your interest in Redbubble! If you're curious to learn about how we work, check out this introductory video: https://www.redbubble.com/about We also have a terrific Help Center full of resources to answer our customer's most common questions: https://rdbl.co/1yhhllS Hope to see you around the site soon!

By Red B., CS Team
Question:

Anyone else order a black case and have a blue hue coming through, or blue lines along the edge of the case?

Answer:

Hi Alex, We're sorry to hear your case didn't turn out quite right! So we can help sort this out, please drop us a line through our Help Center: https://rdbl.co/1yhhllS Someone from our team would be happy to investigate the issue and help you find the best solution. Looking forward to hearing from you!

By Red B., CS Team
Question:

How sustainable is redbubble for example when it comes to fabrics like t-shirts and bed linen? or is the most part of production made in asia?

Answer:

Hi there, Thanks for writing in. That's a great question! Redbubble is committed to ethically-sourced apparel. Only independent third party manufacturers who source high quality garments and value the health and welfare of their staff are permitted to participate in the Redbubble marketplace. All children's products sold through the marketplace are CPSIA compliant. Third party manufacturers hold current Social Compliance Certifications such as W. R. A. P, and commit to the Fair Labor Associations Guiding Principles. All of which ensure safe working conditions, conscientious treatment of workers and focus on minimizing environmental impact. Hope this clears things up for you! Let us know if you have any other questions.

By Red B., CS Team
Question:

Is the sizing for shirts pretty exact to normal sizing? like is 2xl really 2xl or should i order a size bigger

Answer:

Hey Kerri, Thanks for reaching out! It depends upon the style, but if you're looking at Unisex T-shirts, we recommend sizing up. They run a little snug. For more fit advice on other styles, check out the Product Info tab found on every work's page. Let us know if you have any other questions!

By Red B., CS Team
Question:

Is redbubble real because i have found some really cute why dont we stuff

Answer:

Hi there Chloe, Thanks for getting in touch! Redbubble is a online marketplace featuring works created by independent artists all over the globe. To learn more about who we are and what we do, check out this nifty video: https://www.redbubble.com/about Let us know if you have any other questions!

By Red B., CS Team
Question:

Answer:

Hi Jade, Thanks for reaching out and sorry for the delayed response! All shipping times are based upon where the order is shipped to, the shipping method, and how long it takes to print and process the individual item(s). To get the quickest answer, please contact us through our Help Center using the following link: https://rdbl.co/1yhhllS Thanks again!

By Red B., CS Team
Question:

Answer:

Hi Jemma, Thanks for reaching out to us on Sitejabber. It looks like you were able to talk with one of our agents over chat about this. If you're still waiting on your order, please send us a follow up through our Help Center so we can sort this out quickly! https://rdbl.co/1AidyKE

By Red B., CS Team
Question:

Ups tracking says my package hasn't shipped, but redbubble tracking says it has?? i ordered my stickers a week ago

Answer:

The same thing happened with me, I'm in Canada. They claimed that the item was delivered but I never received it. I just asked for my money back

By Veronica D.

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Typical questions asked:
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