Redbubble Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Redbubble staff and previous consumers.

158 questions answered
10% answered in 1 day
Question:

I want to know the print t-shirt will fade after washing?

Answer:

Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!

By Red B., CS Team
Question:

I placed an order on 12/18/19. i never received a confirmation email w/ a order number and no package. i cant contact customer service to ask any ques

Answer:

Hey Julie, Sorry to hear you haven't received order confirmation! Please contact us using this link here so we can assist you further: https://help.redbubble.com/hc/en-us/requests/new?ticket_form_id=17255 Looking forward to hearing from you!

By Red B., CS Team
Question:

Got an email saying my order was delivered but i never got anything. now i can't contact the person i bought from. what am i supposed to do now?

Answer:

Hi Jo, So sorry to hear that! Please use this link here to contact us so we can sort this out: https://rdbl.co/2ttuWRM

By Red B., CS Team
Question:

Hi, if i ordered a couple of your printed tshirts today, would i have them in time for christmas as presents? i live in gympie queensland.

Answer:

Hi Raoul, Thanks for reaching out! So sorry for the delayed response. Unfortunately, we're not able to guarantee your order will arrive in time for the holiday at this time. For more information about our Shipping and Manufacturing, check out this article here: https://rdbl.co/2rZSk8S

By Red B., CS Team
Question:

Answer:

Hi there Maria, Thanks for getting in touch with us! So sorry for the delayed response. Once your order is out the door, we will send you a Shipping Confirmation email. If you have any other questions, please check out our Help Center: https://rdbl.co/2ttuWRM

By Red B., CS Team
Question:

When i'm uploading my design, it doens't give me the option to add the design on hoodies. why? and how do i get to print hoodies?

Answer:

Hi Alex, Thanks for reaching out! We have a Help Center article that might be able to help you with that: https://help.redbubble.com/hc/en-us/articles/202982515 If you still have questions, please feel free to reach out to us through our HC for a quicker response. Cheers!

By Red B., CS Team
Question:

Answer:

Hi Ashleen, Thanks for writing in today. The products you see on the site are printed and shipped from third party printers all over the globe. It's likely your next new Redbubble purchase will print and ship from a printer close to you! Redbubble is committed to ethically-sourced apparel. Only independent third party manufacturers who source high quality garments and value the health and welfare of their staff are permitted to participate in the Redbubble marketplace. All children's products sold through the marketplace are CPSIA compliant. Third party manufacturers hold current Social Compliance Certifications such as W. R. A. P, and commit to the Fair Labor Associations Guiding Principles. All of which ensure safe working conditions, conscientious treatment of workers and focus on minimizing environmental impact. For more information be sure to head over to our Redbubble Commitment page just over here: https://www.redbubble.com/social-responsibility/ Let us know if you have any other questions!

By Red B., CS Team
Question:

I wear an xl in women's clothing. i intend to purchase a women's relaxed fit tee but i'm super unsure of what size to get. any recommendations??

Answer:

Hi M X, Thanks for writing in! The Relaxed Fit t-shirt has a much looser fit than a lot of our other styles. We recommend checking out this article here for more information on T-shirt fit and sizing: https://rdbl.co/2xlB2SS Let us know if you have any other questions!

By Red B., CS Team
Question:

I had placed an order for a tee shirt, and i do not have an order confirmation number, so how do i track my order?

Answer:

Hi Meher, Thanks for reaching out! Have you tried contacting us through our Help Center for assistance? Someone from our team will be more than happy to assist you here: https://rdbl.co/1U2Lt4p Looking forward to hearing from you!

By Red B., CS Team
Question:

For a year i have tried to change my email address-redbubble cites "complexity of upgrade implementation" does anyone else experience this/solved it?

Answer:

Hi There, We're really sorry about the inconvenience this causes! We're working on improving the Redbubble experience and we'll be sure to pass your feedback along to the right teams for review. WE'll definitely keep you posted and let you know once this is fixed.

By Red B., CS Team

Can’t see your question? Ask to get answers from the Redbubble staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Redbubble?
Post Review