I placed an order to send to my friend for her birthday. The website said I would get a confirmation email and I never got one. Also, I put her address at first but on the next page it asked for a billing address and I put mine. Will the shirt go to her house or mine? One last question, my order has not piped up on my transaction history for my card, what does that mean facing the fact that the order said it was done on the website?

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I placed an order to send to my friend for her birthday. The website said I would get a confirmation email and I never got one. Also, I put her address at first but on the next page it asked for a billing address and I put mine. Will the shirt go to her house or mine? One last question, my order has not piped up on my transaction history for my card, what does that mean facing the fact that the order said it was done on the website?

asked by Hannah S. on 10/12/15

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Red B. [Redbubble Rep] · Answer 1 · 2015-10-12T06:46Z

Red B. [Redbubble Rep]

on 10/12/15

Hi Hannah! The best thing to do at this point would be to get in touch with our support team so they can investigate and sort things out for you. You can do so via this handy link: rdbl.co/contact

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